Date: Wed, 5 Jan 2000 10:36:41 -0500
Reply-To: Bulley <gmbulley@BULLEY-HEWLETT.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: Bulley <gmbulley@BULLEY-HEWLETT.COM>
Subject: Disregarding the owner's manual,
was: Euro-Engine: FIX 87 Volkswagen VANAGON
I don't mean to be harsh, but I can't drum up support for some Joe who
thinks something is wrong with his vehicle when they haven't bothered to
read the glovebox manual. What's the old acronym, RTFM? This customer's
complaint, and the preventive lubrication recommendations are BOTH covered
in the manual. If he was missing the manual, they are available through VW.
The performance, features, and maintenance are self-explanatory for simple
devices like shovels, matches, and spoons. A vehicle, if one wishes for
safety, convenience, and long-lasting reliability demands some modicum of
sagacity on the part of the owner to understand the needs and
characteristics of the machinery involved. Cars are complicated, but the
manufacturer helps you understand what you need to know (like the normalcy
of a flashing oil light) in the manual.
Someone who takes their van to a mechanic because they are running
unsuitable oil and disregarding advise from the manual has only themselves
to blame for the unnecessary inconvenience and "repair" cost. That's my
story, and I'm stickin' to it.
G. Matthew Bulley
Bulley-Hewlett
Corporate Communications Counselors
www.bulley-hewlett.com
Cary, NC USA
888.468.4880 tollfree
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-----Original Message-----
From: Alan J. Flint [SMTP:ajflint@itsa.ucsf.edu]
Sent: Wednesday, January 05, 2000 10:12 AM
To: Bulley
Cc: vanagon@GERRY.VANAGON.COM
Subject: Re: Euro-Engine: FIX 87 Volkswagen VANAGON,
Mechanical,LUBRICATION SYSTEM
Ouch. Maybe the guy doesn't have an owner's manual. That happens.
On Wed, 5 Jan 2000, Bulley wrote:
> I'm not sure I see the problem.
>
> Our owners manual indicates clearly that intermediate flickering of the
Oil
> Pressure light is completely normal under certain conditions, such as in
> stop & go traffic, or when idling after fast highway driving.
>
> I would suggest the owner do two things: (1) READ THE OWNER'S MANUAL. By
> doing so, your customer will realize that 10w30 is not recommended for
> their van. Also, they will know that the Oil Pressure warning system is
> (apparently) operating correctly. (2) Use Mann or Knecht filters from VW.
> These filters play a role in proper pressure.
>
> Although I don't have a Bentley manual in front of me, the readings you
> gave (8-10 at idle, 24 at 2000) sound ok. Send your customer home with a
> bill for an oil change, and a prescription for some common sense: READ
THE
> OWNER'S MANUAL.
>
> G. Matthew Bulley
> Bulley-Hewlett
> Corporate Communications Counselors
> www.bulley-hewlett.com
> Cary, NC USA
> 888.468.4880 tollfree
>
> ------------------------------------------------------------------------
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>
> -----Original Message-----
> From: Bill Makel (by way of Derek Drew <drew@interport.net>)
> [SMTP:bmakel@AOL.COM]
> Sent: Tuesday, January 04, 2000 10:39 PM
> To: vanagon@GERRY.VANAGON.COM
> Subject: Euro-Engine: FIX 87 Volkswagen VANAGON,
Mechanical,LUBRICATION
> SYSTEM
>
> *******************************************************
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>
> 1987 Volkswagen VANAGON 2.1 L
>
> Trans: Automatic
> Mileage: 55,412 mi
> VIN: WV2YB0255HH038487
>
> Affected Item: LUBRICATION SYSTEM
>
> ___________________________ FIX: ___________________________
>
> Thanks for the help. Most guys recommended draining the oil
> and filling with 20/50. This raised the oil pressure about
> four lbs. at idle and six lbs. at 2000 rpm. Dash lights
> stayed off even after 20 minutes running.
>
> ____________________ ORIGINAL MESSAGE: _____________________
>
> Oil press. warning light comes on intermittently. Bosch
> filter(#72150) and 10-30 wt. are used. Before we pull the
> pump does anybody have any suggestions as to how to isolate
> the problem
>
> Thanks, Dan
>
> Bill Makel
> bmakel@aol.com
> Owner
> Eurotechs
> Santa Cruz, California, USA
>
> iATN Business Sponsor
> http://www.iatn.net/atn/bmakel.html
>
>
>
> ___________________ TEST AND REPAIR DATA ___________________
>
> TESTING AND RESULTS
>
> Idle press, warm eng. - 8-10 psi
> 2000 rpm, warm engine - 24 psi
>
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