Date:         Fri, 7 Jan 2000 19:42:31 -0800
Reply-To:     Davidson <wdavidson@THEGRID.NET>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Davidson <wdavidson@THEGRID.NET>
Subject:      Fiamma Bike racks:
Content-Type: text/plain; charset="iso-8859-1"

Below you may find the Fiamma Customer Rep's answers to my questions about
their bike rack interesting". You can follow the dialogue from the bottom
up.

-----Original Message-----
From: Gail Bullis <fiamma@magicnet.net>
To: Davidson <wdavidson@thegrid.net>
Date: Friday, January 07, 2000 6:26 AM
Subject: Re: customer questions:


>Well, not totally, originally I thought the T2 would work, but my European
>office says T4.  I'm not sure if the vehicles there are slightly different.
>Anyway, you can take a look at one to see if it will work and let us know
>within 10 days if you need to return it.
>
>----- Original Message -----
>From: Davidson <wdavidson@thegrid.net>
>To: Gail Bullis <fiamma@magicnet.net>
>Sent: Thursday, January 06, 2000 9:38 AM
>Subject: Re: customer questions:
>
>
>> Are you SURE I would need the T4 bike rack for my 90 Westfalia Vanagon??
>The
>> photos at your web site seem to show a T4 on a Eurovan and the T2 on a
>> Vanagon.
>>
>> Also, what is your return policy if I am not happy with the rack?
>>
>> Thanks,
>> Bill Davidson
>> -----Original Message-----
>> From: Gail Bullis <fiamma@magicnet.net>
>> To: Davidson <wdavidson@thegrid.net>
>> Date: Thursday, January 06, 2000 9:30 AM
>> Subject: Re: customer questions:
>>
>>
>> >Hello,
>> >I will try to answer your questions.
>> >1.  Our Carry-bike racks has been a leading brand sold Europe for many
>> >years.  I have tried some of the racks but not specifically for the T2
or
>> >T4.  I have not heard complaints of rattling.
>> >3.  For bikes with slanted frames, you can attach the bike block to the
>> seat
>> >post instead of the front frame.
>> >4.  You will need the T4 rack.  It has both upper and bottom door
clamps.
>> >It does have tubes that rest on the bumper, but it is mostly for
>stability
>> >when the door is closed, but the door opens with the carrier installed
on
>> >the door.  No drilling is required.  Our carrier works similar to the
>> >Paulchens one, but is lighter and does not rust.
>> >Let me know if you have additional questions.
>> >
>> >----- Original Message -----
>> >From: Davidson <wdavidson@thegrid.net>
>> >To: <info@fiamma.com>
>> >Sent: Wednesday, January 05, 2000 9:01 AM
>> >Subject: customer questions:
>> >
>> >
>> >> These look like a knock off of the Paulchen racks (less the import
>duties
>> >> and various mark ups) at a reasonable price for what they are.
>> >> I wonder:
>> >> 1. Anyone have experience with one of these racks?
>> >> 2. Do they rattle?
>> >> 3. Will that arm that holds the top tube of the bike work for a
>radically
>> >> slanted top tube or does it only work with a horizontal top tube?
>> >> 4. Which of these (T2 and T4) works with a 90 Westy? It looks from the
>> >> photos like the T4 rests on the bumper. Does the T2 grip the bottom
>edge
>> >of
>> >> the hatch door like the old Paulchens did?
>> >> Thanks
>> >> Bill
>> >> 90 Westy Syncro
>> >>
>> >>
>> >
>> >
>>
>
>