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Date:         Sat, 4 Mar 2000 03:02:31 EST
Reply-To:     BenTbtstr8@AOL.COM
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Benjamin Tan <BenTbtstr8@AOL.COM>
Subject:      List Vendor Etiquette
Content-Type: text/plain; charset="US-ASCII"

This is just a general request to commercial vendors on this list regarding pricing:

1- If you are selling something, please include your asking PRICE when you post. (25% off an of unknown price is still unknown value) 2- If you already know the price you are using as a suggested retail price, say so. It is poor marketing/customer service to tell the potential buyer(s) to go to another company's website to research what you are using as a suggested retail price. 3- Specify total shipping cost including handling fee if any.

This experience was with a new vendor to the list. I was so annoyed with the experience that I bought the item from another vendor instead even at a slightly higher price. Good value is not equal to low price. IMO value is in customer service first.

Parties interested in the specific vendor may pmail me for details.

BenT San Francisco


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