Date:         Thu, 13 Apr 2000 13:37:00 -0700
Reply-To:     Mark Mages <wasserbox@YAHOO.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Mark Mages <wasserbox@YAHOO.COM>
Subject:      Re: Bus depot? (no vanagon)
Comments: To: Rob & Lrae Winterkorn <volksman@ENTERACT.COM>
Content-Type: text/plain; charset=us-ascii

If it makes you feel any better, you aren't the only
one.  The last three times I have called, I have been
told that they can't find "X" part that I need without
a part number.  I can tell them exactly which piece
and show them where in the Bentley, but they need
exact part No's.  The last piece i wanted didn't have
a part number anywhere on it....

I think they are trying to move away from reselling
dealership parts, which they probably don't make much
profit on, and stick to their own specialized OEM
parts.

I have had excellent experiences with him up until
about 6 months ago when suddenly they couldn't find
any parts, and wouldn't attempt to find numbers for
anything that wasnt' on their website.

On a happy note, I found an excellent dealership in
Denver (8 hours away) that found me the part I needed
CHEAPER than any of the list vendors could.... I told
them to ship standard UPS, and it showed up the next
day.

Mark

--- Rob & Lrae Winterkorn <volksman@ENTERACT.COM>
wrote:
> I had a friend call looking for brake parts for his
> 1965 bus, he talked
> to Brian who was very unmotivated to help, talked
> about him doing the
> research, and wasting time on the long distance
> phone bill. He also
> cursed the incoming phone calls in his ear. (THIS
> DAMN PHONE!)
<<snip>>
>
> Please let me know what's going on. If you are no
> longer into early bus
> parts or mail order I need to know before I use or
> refer your place
> again.
>
> Thanks
> Rob Wintercorn in Midlothian Il.
>

=====
Mark

87 Westfalia Gl
84 Scirocco 8v

http://student.fortlewis.edu/~mwmages/

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