Date:         Thu, 13 Apr 2000 19:18:32 -0400
Reply-To:     Dave C <happycampers@PICUSNET.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Dave C <happycampers@PICUSNET.COM>
Subject:      Re: Bus depot? (no vanagon)
In-Reply-To:  <20000413193947.21581.qmail@hotmail.com>
Content-type: text/plain; charset="US-ASCII"

> ----Original Message Follows----
> From: Rob & Lrae Winterkorn <volksman@ENTERACT.COM>
> Reply-To: Rob & Lrae Winterkorn <volksman@ENTERACT.COM>
> To: vanagon@GERRY.VANAGON.COM
> Subject: Bus depot? (no vanagon)
> Date: Thu, 13 Apr 2000 14:14:42 -0500
>
> I had a friend call looking for brake parts for his 1965 bus, he talked
> to Brian who was very unmotivated to help, talked about him doing the
> research, and wasting time on the long distance phone bill. He also
> cursed the incoming phone calls in his ear. (THIS DAMN PHONE!)...

FWIW- I've had similar problems in dealing with Brian as well, Rob.  And
I've got an 85!  I have to say, though, when I stopped by TBD they were busy
as all getout.  Phones ringin, shipments going out etc. They are busy!  In
this economy, it's hard to find dedicated customer service personnel.
Service firms all around experience this.

Dave C.
Williamsburg, VA
           zzzzzzzzz__
         |E[__] [__]|[_]\\
         | _DC&SP | _ ||
* * * =-( )---------( )--=
'85 GL Westy (His)
'91 Cabriolet (Hers)