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Date:         Thu, 13 Jul 2000 20:12:28 -0700
Reply-To:     aatransaxle@juno.com
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Daryl Christensen <aatransaxle@juno.com>
Subject:      Thanks for the positive vendor comments
Content-Type: text/plain


 It always makes me glad to see some positive comments after a flame
about a vendor....As a list vendor in an exceptionally technical
business...(as I am just as likely to get flamed by someone in the future
who is quick with the send button after a frustrating
experience)...Please be patient and let the vendor know 1st and give him
an opportunity to explain or handle the problem first before the dirty
laundry is aired.  I have seen many times in the past year or more that
the problem is really just a misunderstanding or shipping problem and not
the vendors fault after all is said & done. Common courtesy I would
think....All it takes for my customers is a quick phone call and I am all
over the problem and I am gonna make it right regardless of cost to me.
All the quality vendors..Weddle, Bus Depot, etc WILL do the same if given
an opportunity.  Thanks for the bandwidth
Daryl of AA Transaxle
Duvall, WA.(Seattle area)
(425) 788-4070
1-877-377-0773 toll free
http://www.aatransaxle.com (web site)
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