> I ordered from Ron's web site a week and a half > ago, got email confirmation 1-2 days later, and it arrived > 3-5 days after placing the order. Only praise > from this customer! > > Did you email Ron directly or did you use the customer service email > address from the web site? That may make a difference.
To reach The Bus Depot for the typical reasons (orders, questions, etc.), email sales@busdepot.com . This reaches Jerry and Abby, who handle most of our website questions and orders. They are supposed to respond to all email within 1-3 business days. It is important to me that this 1-3 day timeframe be maintained, so if you do not get a response by then, please do me a favor and let me know so I can do something about it. To reach me personally, email busdepot@email.com . Use this for issues that require my personal attention or intervention, i.e. problems, complaints, questions that Jerry and Abby could not answer, etc. (Not that I don't want to handle every inquiry personally, but if I did, I wouldn't have any time left over to run the business!) - Ron Salmon The Bus Depot, Inc. http://www.busdepot.com (215) 234-VWVW |
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