There is supposed to be an o-ring. I always send it along with the thermostat just because you can't do the install without it. That is your problem. Get the oring and you should be good to go (sometimes even with a new o-ring the plastic cover still won't seal, I have these available too though if you need one). Thanks, Ken Wilford Van-Again John 3:16 http://www.vanagain.com Office: (856)-765-1583 Fax: (856)-327-2242
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