Date:         Mon, 7 May 2001 21:25:28 -0400
Reply-To:     "Horace K. Sawyer" <firestream@mindspring.com>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         "Horace K. Sawyer" <firestream@mindspring.com>
Subject:      Re: Chris Turner is a good vendor -- 13 months.
Comments: To: SyncrogalVW@cs.com
In-Reply-To:  <4c.14d55f47.28289e5d@cs.com>
Content-Type: multipart/alternative;


>   I have
>learned to take everything a little slower now anyway since owning a Vanagon!
>-Loretta
>87 Syncro
>90 GL

SLOW being the operative word, baby!
That's why I bought a retro ex-East German diesel/kero turbine cowl housing
from Chris and a GE-J492 straight JATO kit from Ken Wilfy.   Chris just
happened to have it lying around in his basement, and Ken always has a good
supply of 1950's era turbojet motors.  Even full airplanes in his backyard.
But my beef with the whole deal was this superduper jet assisted
thingamyjig was really and truly not as simple as they claimed:  in fact,
it was a bit of  a pain in my bass to install.  And what about 24 hour
customer support?  Where was it when I was trying to shoehorn a dadgum jet
pod into the back of a frickin GL?   I'll tell you:  seriously lacking.  I
know I made those 3 a.m. calls to Pennsylvania, and Chris was fairly
cordial, even though in a dead stupor.  But  *when* the heck do you people
expect us weirdo's to do these kinds of projects?   In the DAY time???  We
have to make a living for crying out loud.  And Chris just wasn't much help
over the next 13 months while the install was ongoing.  He claimed he
didn't know much about fitting jet pods into GL's.  Sounds fishy to
me.  And Wilfy didn't appreciate me pushing the "Ask Ken" button on his
website about 600 times one Saturday.  But he got over it.  Heck, that's
part of customer service.
So I agree with you, but these vendors better get with the program is all I
got to say.

Horace


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