That technique is one to remember.
Matthew Pollard http://www.uidaho.edu/~poll7356 Dept. of Chemistry http://www.chem.uidaho.edu University of Idaho http://www.uidaho.edu On Thu, 7 Jun 2001, Sean Garrett wrote: > You need to go back to her get her full name (write it down in front of > her), her bosses name and then ask for the phone number and address of SEARS > CORPORATE headquarters. I bet that will turn some heads and you will get a > check almost immediately. > > I did this once with a billing problem from a ford dealership on a warranty > repair. After I secured the full names of everyone and was waiting for my > truck to be brought out from the back the service manger came out and > appologized and asked me if we could still resolve this without involving > Ford corporate. Magically my bill came out to $0.00 > > SeanG > 80 Westy > 95 EVC |
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