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Date:         Thu, 7 Jun 2001 17:05:45 -0700
Reply-To:     Matthew Pollard <poll7356@UIDAHO.EDU>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Matthew Pollard <poll7356@UIDAHO.EDU>
Subject:      Re: More on sears auto dept
Comments: To: Sean Garrett <seangar@HOTMAIL.COM>
In-Reply-To:  <F11qR4HIWBk8p9RM8rC000034af@hotmail.com>
Content-Type: TEXT/PLAIN; charset=US-ASCII

That technique is one to remember.

Matthew Pollard http://www.uidaho.edu/~poll7356 Dept. of Chemistry http://www.chem.uidaho.edu University of Idaho http://www.uidaho.edu

On Thu, 7 Jun 2001, Sean Garrett wrote:

> You need to go back to her get her full name (write it down in front of > her), her bosses name and then ask for the phone number and address of SEARS > CORPORATE headquarters. I bet that will turn some heads and you will get a > check almost immediately. > > I did this once with a billing problem from a ford dealership on a warranty > repair. After I secured the full names of everyone and was waiting for my > truck to be brought out from the back the service manger came out and > appologized and asked me if we could still resolve this without involving > Ford corporate. Magically my bill came out to $0.00 > > SeanG > 80 Westy > 95 EVC


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