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Date:         Thu, 7 Jun 2001 22:59:04 -0400
Reply-To:     "Horace K. Sawyer" <hksawyer@CATT.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         "Horace K. Sawyer" <hksawyer@CATT.COM>
Subject:      Re: More on sears auto dept
In-Reply-To:  <Pine.GHP.4.30.0106071705050.21479-100000@raptor.csrv.uidah o.edu>
Content-Type: text/plain; charset="us-ascii"; format=flowed

At 05:05 PM 6/7/01 -0700, Matthew Pollard wrote:
>That technique is one to remember.
You're getting good advice!  But before you launch missiles ("Birds away,
aye Captain") set them up good.  Going to corporate is like dropping
nukes.  Give the local people every opportunity to make the situation
right, and get it in writing, or tape the conversation if you can do so
legally in the locale, before resorting to the death bombs.  And never,
never, begin talking about such action immediately when a problem arises or
it may be taken as an idle threat.  Sometimes the best use of power is not
using it.


heh
hk
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