Date: Mon, 18 Jun 2001 20:50:29 -0400
Reply-To: "R. Hotchkiss" <hotch@HOTSTRINGS-INC.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: "R. Hotchkiss" <hotch@HOTSTRINGS-INC.COM>
Subject: Re: Middle Seat Shoulder Belts VW PAYS
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Here goes it:
CASE: Trull vs. VWoA Inc. #C-94-15-JD (N.H)
PLANTIFF'S ATTORNEY: David P. Angueira of Boston's Swartz & Swartz
DEFENSE ATTORNEY: Howard Myers of Lebanon, N.H.'s Howard Myers & Assoc.
JURY VERDICT: $10.2 Million; increased to $16.2 Million
MY VW CUSTOMER INQUIRY # 10383122
I spoke with a woman named AMY at VW who was very nice.
Hotch
Donna Stewart wrote:
> I've been on the phone with VW customer service for 15 minutes and they have NO knowledge of this. If this is true and not an internet rumor please give us names, times and dates when you talked to VW so we can track this down. Also, case name and number of court decision (as well as court where trial took place) requiring VW to do this would be helpful Thank you.
>
> Donna, 1987 Wolfsburg
>
> >>> "R. Hotchkiss" <hotch@HOTSTRINGS-INC.COM> 06/17/01 06:41PM >>>
> Hey All,
>
> As it had been mentioned before, VW lost a $16 million dollar lawsuit
> back in February. As a result of this, a technical bulletin has been
> sent to the dealers about installing shoulder belts on the middle set of
> seats and VW PAYS FOR IT!
>
> I called VWoA and spoke to a very nice woman named Amy wondering if I
> could get a retro fit for my 86 GL due to the information that came out
> in the lawsuit (ie.VW knew in 1986 that it was safer to put in the belts
> and that foreign models came with them) and I did not ask for a freebie,
> I just inquired if it was available. She called me back a few days
> later to tell me that my local dealer has ordered the kit and will
> install it. ALL FOR FREE.
>
> I was on a road trip (Philly-Chicago-Philly no problems) when I found
> out about it and I'm calling the dealer tomorrow to get it done.
>
> I've read about some listees having problems when they've called VWoA,
> but I have to tell you that this was some of the best customer service
> I've ever received from any company.
>
> Please call your dealer nearest you and get your retro fit shoulder
> belts now. I told VW that I would post this and they seemed very happy
> to hear it.
>
> Hotch
> 86 Vanagon GL 183K miles and counting
> 89 Jetta GL
> Philly
--
Richard Hotchkiss
http://www.hotstrings-inc.com
