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Date:         Tue, 26 Jun 2001 21:08:45 -0400
Reply-To:     jhlauterbach <jhlauterbach@MSN.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         jhlauterbach <jhlauterbach@MSN.COM>
Organization: Microsoft Corporation
Subject:      Re: repost:  May 24 update on Michelin tires in Canada
Comments: To: 86 Westfalia <scotiawesty@NS.SYMPATICO.CA>

I had a long telephone discussion with a Michelin customer representative this morning. He was so surprised when I told him that the Michelin website tire selector was still recommending the RainForce MX4 185R14 91T that he used the tire selector that was at his desk and got the same answer. He said that he would contact his manager and get the website changed ASAP. However, as of 2100 EDT, it was still recommending the RainForce.

He did tell me that I could not get the same deal that Michelin has apparently given other Vanagon owners. He said that at best I could work through my Michelin dealer (Tires Plus) and I could get a pro rated exchange. In fact, when I did order the RainForce, I could not even get them in the 91T version and had to settle for the 88Ts. Please note that I tried to get several of the Michelin dealers here in Macon, GA, to order the Agilis 61s, but all told me that their Michelin rep told them the tire was no longer in production. I realize that Macon is somewhat akin to a 3rd world country, but one would hope that Michelin can do better. Guess its time to find the name and address of the CEO.

John Lauterbach ----- Original Message ----- From: "86 Westfalia" <scotiawesty@NS.SYMPATICO.CA> To: <vanagon@GERRY.VANAGON.COM> Sent: Tuesday, June 26, 2001 1:55 PM Subject: repost: May 24 update on Michelin tires in Canada

> I am reporting this note from May 24th, as I see there has been another > discussion on Michelin tires while I've been away. > > Cheers, > > Dan > > 86 Westy > Bedford, Nova Scotia > > > ----- Original Message ----- > From: "Scotia Westy" <scotiawesty@ns.sympatico.ca> > To: "Vanagon List" <vanagon@GERRY.VANAGON.COM> > Sent: Thursday, May 24, 2001 9:06 PM > Subject: update on Michelin tires in Canada > > > > Please tuck this in the back of our collective knowledge: > > > > I tried to order Agilis 61 185R14C from a retailer today in Halifax. He > > said, no can do, 14 inch Agilis are not available in Canada. > > > > OK. I say, check the maximum pressure of the Rainforce MX4 and let me > know > > if it is suitable for the Vanagon camper, because the Michelin website is > > reccomending it as the only tire available for this vehicle. > > > > Wait two hours. > > > > Hi. Michelin Canada does not think the MX4 is appropriate for the > Vanagon. > > They recommend LTX M&S. > > > > As uncomfortable as I was, I said OK, order them. > > Then I second guess myself. I call Michelin Canada. I explain that I > want > > a source for Agilis tires in Canada. > > > > No problem sir. We have a whole pile of new Agilis 61 185R14Cs in the > > wearhourse in Montreal. Stock number 78012. > > > > So I say to myself, "Self, what is up with that?" > > > > Hi. Cancel the the LTX order and order four of this stock number please. > > > > End story. > > > > So: > > 1. armed with the knowledge provided to me by the people of this list, > and > > 2. in spite of a lack of knowledge or laziness or stupidity on the retail > > tire folks around here, > > > > I have the correct and safe tires coming next week from Montreal. > > > > Important information for other list members, particularly those in > Canada: > > > > 1. Michelin Agilis 61 185R14C are available in Canada > > 2. Their stock number is 78012 > > 3. They cost about CA$120.00 > > 4. The Rainforce MX4 is not appropriate, despite the michelin.com (.ca) > > reccomendation. This forth point validates other lsit members concerns > over > > the load rating and maximum tire pressure available. > > > > Thanks for all the help. > > > > Dan > > > > DJ Landry > > Bedford, NovaScotia > > 86 Westy > > >


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