Date: Thu, 26 Jul 2001 14:07:50 -0500
Reply-To: clerkin <clerkin@STUDENTS.UIUC.EDU>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: clerkin <clerkin@STUDENTS.UIUC.EDU>
Subject: Re: Horrible service from BusDepot!
Content-Type: text/plain; charset="ISO-8859-1"
I just received my first order from BUS DEPOT, and yes it did take quite a
while to arrive. However I probably saved over $100 in parts on an order of
about $250 (even more if I would have went to the dealer.) I think that if
you ask them to better their service they will have to raise their prices. So
I agree with the previous poster who said to order from someone else if you
need your parts sooner.
just my $0.02
/Patrick
>===== Original Message From EarthNOW! <staff@EARTHNOW.ORG> =====
>I had even received a confirmation from them that they were missing 1 part
>of the outlet set, and that they were going to ship everything else. 10
>days ago.
>
><sigh>
>
>
>
>At 11:18 AM 7/26/2001 -0700, you wrote:
>>It is a well known fact on the list that Bus Depot is SLOW. But they are
>>almost always cheaper on everything. I think it even states in the email
>>reciept they send you (if you order on-line) that shipping takes up too two
>>weeks and that they dont notify you until shipment arrives of backordered
>>parts.
>>
>>If you ordered from the web and got the automated reply, read it again, I am
>>almost certain it is stated there.
>>
>>My many orders I have made from them always take over two weeks, I'm mellow
>>about his, in no hurry.
>>
>>Remeber if you want it yesterday use anyone but BusDepot, but if you can
>>wait...
>>
>>SeanG
>>80 Westy (my project)
>>95 EV Camper (wifes daily, current family camper)
>>88 F-150 (old reliable)
>>90 Sentra (current daily)
>>seangar@hotmail.com
>>
>>
>>
>>>From: Ri <staff@EARTHNOW.ORG>
>>>Reply-To: Ri <staff@EARTHNOW.ORG>
>>>To: vanagon@GERRY.VANAGON.COM
>>>Subject: Horrible service from BusDepot!
>>>Date: Thu, 26 Jul 2001 11:01:31 -0700
>>>
>>>Hi Fellow Vanagoners,
>>>
>>>I had heard the horror stories about the Bus Depot from the Vanagon List,
>>>and from Westfalia.org. In fact, the negative comments about Bus Depot from
>>>Westfalia.org were so nasty, that I just thought the guy who ran the site
>>>was just some rude guy that loved to cause trouble!
>>>
>>>I was wrong!
>>>
>>>I have been waiting 10 days for my order of tank outlets, a westy sticker
>>>for the fridge and the gaskets for the outlets. I had placed a much larger
>>>order with Go Westy! that very same day, and I received that order a week
>>>ago. It was packed very well, and was all inclusive of the order. It even
>>>included installation instructions for some items!
>>>
>>>I called the Bus Depot yesterday, left a message to return my call. Then
>>>sent them an email. Didn't hear anything, so today called them and was told
>>>my order was never shipped because they don't have the parts.
>>>
>>>I had to wait 10 days to call THEM to find this out? They had my email
>>>address, as well as my phone number. I have been on hold on my project for
>>>6 days with everything torn apart in the carport waiting. <sigh>
>>>
>>>I just wanted share this with others, so your projects won't get waylayed
>>>by an inept business operation. I definately suggest Go Westy! Their
>>>service and help has been awesome.
>>>
>>>
>>>The River Clan
>>>######################
>>>87 GL Westy - "Sigmund"
>>>67 Singlecab - "Klaus"
>>>96 850 Turbo - "Helga"
>>>
>>>
>>>
>>>
>>>The River Clan
>>>
>>>'87 Wannabee Westy
>>>'67 Singlecab
>>>'96 850 Turbo
>>
>>
>>_________________________________________________________________
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