Date: Thu, 26 Jul 2001 11:22:55 -0700
Reply-To: EarthNOW! <staff@EARTHNOW.ORG>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: EarthNOW! <staff@EARTHNOW.ORG>
Subject: Re: Horrible service from BusDepot!
In-Reply-To: <F1486EybqfAj81EYtN300007aac@hotmail.com>
Content-Type: text/plain; charset="us-ascii"
I had even received a confirmation from them that they were missing 1 part
of the outlet set, and that they were going to ship everything else. 10
days ago.
<sigh>
At 11:18 AM 7/26/2001 -0700, you wrote:
>It is a well known fact on the list that Bus Depot is SLOW. But they are
>almost always cheaper on everything. I think it even states in the email
>reciept they send you (if you order on-line) that shipping takes up too two
>weeks and that they dont notify you until shipment arrives of backordered
>parts.
>
>If you ordered from the web and got the automated reply, read it again, I am
>almost certain it is stated there.
>
>My many orders I have made from them always take over two weeks, I'm mellow
>about his, in no hurry.
>
>Remeber if you want it yesterday use anyone but BusDepot, but if you can
>wait...
>
>SeanG
>80 Westy (my project)
>95 EV Camper (wifes daily, current family camper)
>88 F-150 (old reliable)
>90 Sentra (current daily)
>seangar@hotmail.com
>
>
>
>>From: Ri <staff@EARTHNOW.ORG>
>>Reply-To: Ri <staff@EARTHNOW.ORG>
>>To: vanagon@GERRY.VANAGON.COM
>>Subject: Horrible service from BusDepot!
>>Date: Thu, 26 Jul 2001 11:01:31 -0700
>>
>>Hi Fellow Vanagoners,
>>
>>I had heard the horror stories about the Bus Depot from the Vanagon List,
>>and from Westfalia.org. In fact, the negative comments about Bus Depot from
>>Westfalia.org were so nasty, that I just thought the guy who ran the site
>>was just some rude guy that loved to cause trouble!
>>
>>I was wrong!
>>
>>I have been waiting 10 days for my order of tank outlets, a westy sticker
>>for the fridge and the gaskets for the outlets. I had placed a much larger
>>order with Go Westy! that very same day, and I received that order a week
>>ago. It was packed very well, and was all inclusive of the order. It even
>>included installation instructions for some items!
>>
>>I called the Bus Depot yesterday, left a message to return my call. Then
>>sent them an email. Didn't hear anything, so today called them and was told
>>my order was never shipped because they don't have the parts.
>>
>>I had to wait 10 days to call THEM to find this out? They had my email
>>address, as well as my phone number. I have been on hold on my project for
>>6 days with everything torn apart in the carport waiting. <sigh>
>>
>>I just wanted share this with others, so your projects won't get waylayed
>>by an inept business operation. I definately suggest Go Westy! Their
>>service and help has been awesome.
>>
>>
>>The River Clan
>>######################
>>87 GL Westy - "Sigmund"
>>67 Singlecab - "Klaus"
>>96 850 Turbo - "Helga"
>>
>>
>>
>>
>>The River Clan
>>
>>'87 Wannabee Westy
>>'67 Singlecab
>>'96 850 Turbo
>
>
>_________________________________________________________________
>Get your FREE download of MSN Explorer at http://explorer.msn.com/intl.asp
|