Date: Sat, 5 Jan 2002 11:55:45 -0800
Reply-To: Richard Ferguson <fergusrh@YAHOO.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: Richard Ferguson <fergusrh@YAHOO.COM>
Subject: legal options?
Content-Type: text/plain; charset=us-ascii
Well the dealer finally admitted there is a problem with the
heads...after taking it back to them seven times without a proper
diagnosis...I took it to another shop where they discerned the problem
in about an hour. Dealer refused to do anything until they did the test
for themselves. So...they want 1200 a side for the head job and are
offering to pay half. The indy shop offered the same service for 800
and the dealer is willing to pay half of that. I am already out 1000
bucks in this deal and countless hours of aggravation and
inconvenience. Also, they may find more problems when they get it
there...I may have had a problem with the heads when I first took it to
the dealer but I asked them to check the engine for that at the time as
well as tune up. I definitely don't trust them to do the head work.
What should I do? Has anyone had to sue a dealer or shop before? what
are my chances/best options? Should I take the half and get out? This
dealer is the most incompetent fool it has ever been my misfortune to
encounter. BTW: West Broad VW in Richmond, Va. Should I threaten to
picket them??? Thanks in advance for any helpful advice,
Rick
85 Westie
2.1 rebuild with brand new heads at time of purchase about 30k miles ago.
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