Date:         Mon, 14 Jan 2002 15:39:56 -0500
Reply-To:     Richard Golen <rgolen@UMASSD.EDU>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Richard Golen <rgolen@UMASSD.EDU>
Subject:      Thanks Bus Depot
Content-Type: text/plain; charset="us-ascii"; format=flowed

Hi All,

Every once in a while Ron and Bus Depot take a bit of a "hit" from folks on
the list who were not satisfied with their order or service....so today I'd
like to heap a bit of praise Ron's way.

For Christmas I bought my son a bunch of parts (during Ron's one-day
list-member sale) for his 82 Vanagon. (What else would I be buying but VW
stuff for my kids anyway!) One of the things we bought was a driver's side
mirror.

Now mind you the van isn't on the road yet...but my son insisted it had to
be put on..NOW Dad!!!

So we took the old one off and put the new one on. But the new one flopped
around....so we took it off and tightened the nut in the base and put it on
again...but it still flopped around....so we took it off and tightened the
nut a bit more...put it back on...and it still flopped around....DAD MAKE
IT STOP!

So off it came again, and so we tightened a bit more and SNAP! the stud
that holds the whole thing together broke.

A couple of days after Christmas (tail between legs) and explained the
situation. Figured I'd get the "what the hell did you tighten it up so
much" routine. But I didn't. I asked if I would send the broken mirror back
and someone would look at it.

So off the mirror went to PA.

Well today, a box arrived from Bus Depot....and inside was a new mirror!

Thanks Ron!


Ric