Date: Thu, 21 Feb 2002 16:14:01 -0800
Reply-To: developtrust <developtrust@HOME.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: developtrust <developtrust@HOME.COM>
Subject: Re: vanagon springs - my only response
Content-Type: text/plain; charset="iso-8859-1"
Actually Ron, Steve makes Springs for both syncro and vanagons. And I for
one did think you took unfair advantage of positive posts about his product.
To me your posting was confusing and I thought you had his springs on your
vanagon.
What a huge amount of defensiveness and useless words is going into this
whole thing.
"Better than a thousand useless words is one word that gives peace." From
the Dhammapada (one of my favorite quotes.)
Bottom line is that most consumers and buyers can see all the crap and are
not fooled by any subtle attempts to ride on the coat tails of good feedback
given to others.
I do not know either of you personally nor do I know what the Bus Depot
springs would be like. What I do know is that I am absolutely delighted with
the springs made for the vanagon and sold by steve@syncro.org which I
recently installed on my van. I am delighted with the huge amount of free
advice Steve gave me even while he has been fighting that terrible flu for
weeks. I was very skeptical about the springs but absolutely amazed at how
my ride has improved with superior handling around corners, a very
comfortable and quiet ride and a van that is now totally level front and
back.
It is easy to over react and to get defensive.
It takes great skill to be understanding.
Even when Steve "over-reacted" to some of my questions I can say in his
defense that every single email I got from him had very valuable information
that helped me greatly. I can see how dedicated Steve must be to go out of
his way to invent a product that can improve these vehicles we love so much.
I see genius in Steve's springs products. I am extremely happy to have them
on my van and would recommend then hands down to anyone without reservation.
And I am about as skeptical as you can get.
Steve has shown me in his emails to me that he has the ability to see beyond
any over reacting and has the ability to be a gentle person. A local friend
told me something relevant "sometimes artists (engineers, architects) get
very protective of their work, and are too defensive to outside comments."
Believe me everyone, Steve knows he tends to over-react but he is also
getting better all the time.
One day we will all learn when criticized to say what Milarepa the famous
Tibetan yogi said "Thank you for telling me. Is there anything else I should
know?"
William Polowniak
1989 Vanagon GL
1988 Mercedes 300 SE
