At 04:38 PM 3/12/2002, The Bus Depot wrote: >location 200 miles from the shop, there were also complaints about slow, >incomplete, or unanswered email. Boy I'll say. Talk about your black hole...
>So, as of now, it's back under my direct control. All website orders and >email (either via the website form or to sales@busdepot.com) now go right to >the shop, under the direct supervision of either myself or my store manager >Dan Sheridan. This will result in a dramatic improvement in both the speed >and quality of email response from The Bus Depot. It will mean that you can >email rather than phone, and be confident of receiving a quick and complete >response. I am looking for same or next business day response to every >email as quickly as we can attain it. And as a side benefit, telephone Congratulations. Sounds like a truly excellent move. cheers david
-- David Beierl - Providence, RI http://pws.prserv.net/synergy/Vanagon/ '84 Westy "Dutiful Passage" '85 GL "Poor Relation" |
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