Date:         Tue, 16 Apr 2002 22:43:21 -0700
Reply-To:     developtrust <developtrust@COX.NET>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         developtrust <developtrust@COX.NET>
Subject:      Re: Liability for installing incorrect tires
Comments: To: David Marshall <vanagon@VOLKSWAGEN.ORG>
Content-Type: text/plain; charset="iso-8859-1"

I suppose you could make a case that I did not act fast enough even though a
trip to Winston was on my list. I think however that the blown tire
convinced them that the wrong tire was on the van.

Yah, technically I knew better. But I think I can still claim them to be
negligent. But it seems they have a good customer relations policy.

I will let you all know how it goes.

I always shop at Home Depot because no matter what they take full
responsibility to make a customer happy even when the customer is wrong.
I've seen people get away with blatant abuse.

William


> But YOU knew better - technically you can not blame them right!?
>
> David Marshall
>
> Fast Forward Automotive Inc.
> 4356 Quesnel Hixon Road
> Quesnel BC Canada  V2J 6Z3
>
> http://www.fastforward.ca    mailto:sales@fastforward.ca
> Phone: (250) 992 7775        FAX: (250) 992 1160
>
> - Vanagon Accessories and Engine Conversions
> - Vanagon, Transporter and Iltis Sales and Importation
> - European Lighting for most Volkswagen models
>
> -----Original Message-----
> From: Vanagon Mailing List [mailto:vanagon@gerry.vanagon.com]On Behalf
> Of developtrust
> Sent: April 16, 2002 6:39 PM
> To: vanagon@GERRY.VANAGON.COM
> Subject: Liability for installing incorrect tires
>
>
> My blown tire may have been a blessing in disguise.
>
> Although Winston Tires has said they will replace the inappropriate tires
> they installed with new ones I want to be prepared if they do not follow
> through with their verbal promise.
>
> Are there any attorneys on this list who can email me a statement about
> liability for installing the wrong tires on a vanagon? I know that a
> reputable facility will not install inappropriate tires even if a customer
> asks for them.
>
> Fortunately my blown tire happened in a parking lot. I shudder to think of
> what might have happened at 70 MPH in a remote place or on a busy freeway.
>
> William
> 1989 Vanagon GL
> 1988 Mercedes 300SE