Date:         Tue, 23 Apr 2002 20:20:57 -0400
Reply-To:     The Bus Depot <vanagon@BUSDEPOT.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         The Bus Depot <vanagon@BUSDEPOT.COM>
Subject:      Re: bus depot probs?
In-Reply-To:  <002d01c1eb18$8c7e1460$15d5d90c@mchsi.com>
Content-Type: text/plain; charset="iso-8859-1"

> anyone else having trouble with bus depot's shipping?  ordered heads and
> gasket kit while back, got the heads last friday (came directly from
> rebuilder), NO GASKETS (coming from them), called them three times, said
> they'd call me back friday---- no call back, anyone know what's up?


> ****moments after this post......alas they call.  hmmmmmmmm?****


Actually, the call had nothing at all to do with your post.  In fact I'm
just reading your post now, for the first time, hours later.  Our computers
crashed on Thursday while we were doing a server upgrade, and remained down
until last night.  It's been a grueling few days, that I can tell you.  It
took a several 15 hour days in a row to repair the damage and reconstruct
the lost data, and we still have to do some manual re-entry. We had a long
list of people we promised to call back, and we all came in early again
today to start returning the calls now that we can finally access our files
again.  Your name must have come up on the call-back list shortly after you
posted your message.  Thank god the worst of it's over.  If I never have
another week like that it will be too soon.  If I weren't the owner of the
company, I'd quit. :-)

- Ron Salmon
  The Bus Depot, Inc.
  (215) 234-VWVW
  www.busdepot.com

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