Date: Fri, 3 May 2002 20:16:23 -0400
Reply-To: Bob Allen <b.t.allen@MYACTV.NET>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: Bob Allen <b.t.allen@MYACTV.NET>
Subject: Re: scrutiny
Content-Type: text/plain; charset="iso-8859-1"
WHAT HE SAID....GIVE IT A REST.
BOB ALLEN
----- Original Message -----
From: "Bill Marshall" <Willolyn99@AOL.COM>
To: <vanagon@GERRY.VANAGON.COM>
Sent: Friday, May 03, 2002 10:30 AM
Subject: scrutiny
> Man, remind me to never do business on a web list. I have never
seen
> so much detailed public analysis of a business and it's practices as I
have
> seen of bus depot. Right or wrong, good or bad, I am in awe. I don't
think
> Ron could buy a consultant at any price who could give as thorough an
> analysis of his business as he gets from this list. I can't imagine
opening
> my e-mail every day to find this much discussion/argument/complaining
about
> the details of my business.
> I am not going to address Ron's business practices, because I have
> never ordered from him and if I did have a problem I would talk to him
> directly. Life is full of problems, we all have them. I tried to send
> Matthew a seat almost a month ago, and it still sits in a warehouse
> somewhere. Maybe I should come on the list and vilify the owner of that
> shipping company, but I won't. I could tell you how messy the warehouse
is,
> how I had to put up with cigarette smoke in the office, that I would never
do
> business with them again, that no one should use them in the future. It
> won't do anyone any good. Besides, they are still the cheapest way to
ship.
> And I bet all of the other items shipped that day were fine.
> It seems like some folks are using public humiliation as a sort of
> blackmail to get their way with Ron. It's sad. I'm just glad that my
> business isn't under such a magnifying glass. Not that I don't treat
people
> well, or have bad practices, or anything like that. I would be afraid
that
> if something did come up, I could never do enough to fix it in the public
> eye. Maybe Ron should give double-money-back to anyone who vents their
> problems on the list, and free overnight shipping to all listmembers, in
> addition to their 75% discount. That should be enough to make up for a
> shipping delay or a wrong part number.
>
> Bill
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