Date:         Fri, 3 May 2002 12:23:19 -0700
Reply-To:     Karl Wolz <wolzphoto@WORLDNET.ATT.NET>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Karl Wolz <wolzphoto@WORLDNET.ATT.NET>
Subject:      Re: Bus Depot Shipping?...Was "order line?"
Comments: To: The Bus Depot <vanagon@BUSDEPOT.COM>

Hopefully, he was flogged before he was fired, just as an example to his
fellow employees!?

;-)

Karl Wolz


----- Original Message -----
From: "The Bus Depot" <vanagon@BUSDEPOT.COM>
To: <vanagon@GERRY.VANAGON.COM>
Sent: Friday, May 03, 2002 10:51 AM
Subject: Re: Bus Depot Shipping?...Was "order line?"


> > Today is May 3rd and I just got my SA Radiator, ball
> > joint, CV boot kit and window rollers that I ordered
> > April 24th from the BD....not bad, thats pretty good
> > timing IMO
> >
> > BUT! the radiator is all banged up and has a crack in
> > it becouse someone at BD tried to stuff all the other
> > parts in with the radiator which was in a box ONLY big
> > enough to fit a radiator
> >
> > Im glad Ron reads this list and hears the
> > feedback/pros and cons, it can only help us all get
> > better business+service.
>
>
> Phil,
>
> A new radiator is on its way to you via Priority Mail, and should be there
> on Monday.
>
> The person who packed your order has been fired. There is no excuse for
> putting heavy parts and a fragile radiator in the same box without any
> packing material.  My apologies.
>
> - Ron Salmon
>   The Bus Depot, Inc.
>   (215) 234-VWVW
>   www.busdepot.com
>
> _____________________________________________
> Toll-Free for Orders by Part #    1-866-BUS-DEPOT
>