Date: Thu, 2 May 2002 23:46:49 -0500
Reply-To: "Terry K." <CTONLINE@WEBTV.NET>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: "Terry K." <CTONLINE@WEBTV.NET>
Subject: Re: Bus Depot order line?
In-Reply-To: The Bus Depot <vanagon@BUSDEPOT.COM>'s message of Thu, 2 May 2002
15:14:38 -0400
Content-Type: Text/Plain; Charset=US-ASCII
Ron--
You are most absolutely correct on the last order----
Which was placed, as I was searching for the order which was made on the
5th of April---and received it in the afternoon of the 25th----
Look---
I am not here to bum rap anyone---
And I don't say a word about much, unless something is wrong---
And I do believe 20 days to get parts to the Chicago area, from PA. is
really crazy---don't you Ron?
If several of your supplier's, published as well as promised reasonably
fast delivery-- 7 to 10 day's--- and it wound up being double that--you
most certainly would be a bit miffed also---
And I'm sure it does happen occasionally but not almost every time you
place an order---
And again, I am not pissed--but here is the real kicker----
I won an auction at E-Bay--for some rotor's and brakes, from the
volkscafe---
I added to that auction--bearings, and seals---
This all happened on Saturday the 20th---
The stuff was shipped on Monday the 22nd, and got a verification of
shipment E-Mail message, and a thanks---and received the order on Friday
the 26th---
And here is the best--If I had wanted the same service from the BD--I
would have had to ask for it--payed a premium above and beyond the cost
of the parts and shipping, to get the order in the same amount of
time----
And remember, the other place is in California--about 2500 miles
away----
How far is Perkiomenville PA. from the Windy--?
Wait a minute --I'll go look-------
OK--I'm back
It isn't even in my Atlas---
But Pittsburgh is 458 miles---so let's give it a round number---500
miles---
How is it possible to get parts from another parts house 5 times the
distance, in 1/3rd of the time?
Is this right?
Just doesn't make any sense to me----
Anyway-- am not bitching about anything--just trying figure this out---
I didn't get any calls as promised on the prior order, after me taking
the time to inquire after 2.5 weeks, and the calling again on the
22nd--and then on the 25th----the day the stuff got here---
I know your electronic equipment went down--but not until the week of
the 15th----
You can't please all of the people all of the time ---but I would like
to get a little belly rubbing just once in awhile---:>)
Now don't go responding tho this message, acting the part of the
honourable Mayor Richard J Daley----in volume's, and not really saying
much----
Just be a straight up guy--and make it short, sweet, and to the
point----and above all else--shoot straight from the hip----
No going around the block to get to the point----
Oh---
Thanks for getting the shocks out in a fast,reasonable amount of
time---I appreciate it--
I do hope things improve for you, in your processing department---
Later,
______________
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~~~ ~||-(())----(())-|
Terry--
"Zoom, Zoom, Zoom"
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
http://community.webtv.net/CTONLINE/TerrysHighOnLife