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Date:         Fri, 3 May 2002 12:23:19 -0700
Reply-To:     Karl Wolz <wolzphoto@WORLDNET.ATT.NET>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Karl Wolz <wolzphoto@WORLDNET.ATT.NET>
Subject:      Re: Bus Depot Shipping?...Was "order line?"
Comments: To: The Bus Depot <vanagon@BUSDEPOT.COM>

Hopefully, he was flogged before he was fired, just as an example to his fellow employees!?

;-)

Karl Wolz

----- Original Message ----- From: "The Bus Depot" <vanagon@BUSDEPOT.COM> To: <vanagon@GERRY.VANAGON.COM> Sent: Friday, May 03, 2002 10:51 AM Subject: Re: Bus Depot Shipping?...Was "order line?"

> > Today is May 3rd and I just got my SA Radiator, ball > > joint, CV boot kit and window rollers that I ordered > > April 24th from the BD....not bad, thats pretty good > > timing IMO > > > > BUT! the radiator is all banged up and has a crack in > > it becouse someone at BD tried to stuff all the other > > parts in with the radiator which was in a box ONLY big > > enough to fit a radiator > > > > Im glad Ron reads this list and hears the > > feedback/pros and cons, it can only help us all get > > better business+service. > > > Phil, > > A new radiator is on its way to you via Priority Mail, and should be there > on Monday. > > The person who packed your order has been fired. There is no excuse for > putting heavy parts and a fragile radiator in the same box without any > packing material. My apologies. > > - Ron Salmon > The Bus Depot, Inc. > (215) 234-VWVW > www.busdepot.com > > _____________________________________________ > Toll-Free for Orders by Part # 1-866-BUS-DEPOT >


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