Date:         Fri, 3 May 2002 10:19:34 -0700
Reply-To:     phil stanhope <napszeerf@YAHOO.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         phil stanhope <napszeerf@YAHOO.COM>
Subject:      Re: Bus Depot Shipping?...Was "order line?"
In-Reply-To:  <NFBBJPCHILLNCNBNJBGHGECICJAA.wsmith@san.rr.com>
Content-Type: text/plain; charset=us-ascii

Today is May 3rd and I just got my SA Radiator, ball
joint, CV boot kit and window rollers that I ordered
April 24th from the BD....not bad, thats pretty good
timing IMO

BUT! the radiator is all banged up and has a crack in
it becouse someone at BD tried to stuff all the other
parts in with the radiator which was in a box ONLY big
enough to fit a radiator. The lower Ball joint/Cv
boot+bolts were both out of their boxes(loose) and had
been rolling over the fins of the SA
radiator......what a waste. The guy that packed all
this only stuffed 6 crunched up newspaper sheets!
WHATS UP wit dat Ron?

So Im driving the HEll out of my old mini cooper(not
complaining here:) but I never intended it to be my
daily driver in Flori-DUH (PLEASE Pray for me)

Im glad Ron reads this list and hears the
feedback/pros and cons, it can only help us all get
better business+service.

Phil



--- Ward Smith <wsmith@SAN.RR.COM> wrote:
> FYI Terry:
>
> Perkiomenville is near Philidelphia. approx. 742.8
> miles from you. Sheesh.
> You still use an atlas? Get with the times. Try
> Yahoo.com.
>
> Maybe the guy from Volkscafe would like to chime in
> and give his responce?
> Hello. Hello? That's odd, Ron spends a lot of time
> answering questions on
> this list (On the clock, of course, right Ron?).
> Doesn't every supplier?
>
> No.
>
> Maybe I'm wrong, but it seems Ron has already buried
> this horse. Stop
> beating it.
>
> I am lucky enough to live in Southern California, so
> I have my pick of half
> a dozen parts stores within walking distance that
> have just about every part
> in stock I could need to restore my bus(es). I still
> appreciate the
> companies that are out there to cater to our hobby,
> and I think they all
> need our support if we are to expect theirs.
>
> Hey, they don't call it the Keystone state for
> nothing....
>
> GL Ron,
>
> Ward
>
> We Are....
>
>
> -----Original Message-----
> From: Vanagon Mailing List
> [mailto:vanagon@GERRY.VANAGON.COM]On Behalf
> Of Terry K.
> Sent: Thursday, May 02, 2002 9:47 PM
> To: vanagon@GERRY.VANAGON.COM
> Subject: Re: Bus Depot order line?
>
>
> Ron--
> You are most absolutely correct on the last
> order----
>
> Which was placed, as I was searching for the order
> which was made on the
> 5th of April---and received it in the afternoon of
> the 25th----
>
> Look---
>
> I am not here to bum rap anyone---
>
> And I don't say a word about much, unless something
> is wrong---
>
> And I do believe 20 days to get parts to the Chicago
> area, from PA. is
> really crazy---don't you Ron?
>
> If several of your supplier's, published as well as
> promised reasonably
> fast delivery-- 7 to 10 day's--- and it wound up
> being double that--you
> most certainly would be a bit miffed also---
>
> And I'm sure it does happen occasionally but not
> almost every time you
> place an order---
>
> And again, I am not pissed--but here is the real
> kicker----
>
> I won an auction at E-Bay--for some rotor's and
> brakes, from the
> volkscafe---
> I added to that auction--bearings, and seals---
>
> This all happened on Saturday the 20th---
>
> The stuff was shipped on Monday the 22nd, and got a
> verification of
> shipment E-Mail message, and a thanks---and received
> the order on Friday
> the 26th---
>
> And here is the best--If I had wanted the same
> service from the BD--I
> would have had to ask for it--payed a premium above
> and beyond the cost
> of the parts and shipping, to get the order in the
> same amount of
> time----
>
> And remember, the other place is in
> California--about 2500 miles
> away----
>
> How far is Perkiomenville PA. from the Windy--?
>
> Wait a minute --I'll go look-------
>
> OK--I'm back
>
> It isn't even in my Atlas---
>
> But Pittsburgh is 458 miles---so let's give it a
> round number---500
> miles---
>
> How is it possible to get parts from another parts
> house 5 times the
> distance, in 1/3rd of the time?
>
> Is this right?
>
> Just doesn't make any sense to me----
>
> Anyway-- am not bitching about anything--just trying
> figure this out---
>
> I didn't get any calls as promised on the prior
> order, after me taking
> the time to inquire after 2.5 weeks, and the calling
> again on the
> 22nd--and then on the 25th----the day the stuff got
> here---
>
> I know your electronic equipment went down--but not
> until the week of
> the 15th----
>
> You can't please all of the people all of the time
> ---but I would like
> to get a little belly rubbing just once in
> awhile---:>)
>
> Now don't go responding tho this message, acting the
> part of the
> honourable Mayor Richard J Daley----in volume's, and
> not really saying
> much----
>
> Just be a straight up guy--and make it short, sweet,
> and to the
> point----and above all else--shoot straight from the
> hip----
> No going around the block to get to the point----
>
> Oh---
>
> Thanks for getting the shocks out in a
> fast,reasonable amount of
> time---I appreciate it--
>
> I do hope things improve for you, in your processing
> department---
>
> Later,
>
>             ______________
>            |[  ] [  ] [ ]\
>            |    |    |    |
>      ~~~ ~||-(())----(())-|
>
> Terry--
>
>        "Zoom, Zoom, Zoom"
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>
> http://community.webtv.net/CTONLINE/TerrysHighOnLife


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