Date:         Thu, 2 May 2002 06:42:33 -0400
Reply-To:     Angus Gordon <agordon@BRIGHT.NET>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Angus Gordon <agordon@BRIGHT.NET>
Subject:      Re: Am I being unreasonable(Bus Depot)?
In-Reply-To:  <IBEMIMEBBBEOIIGIKKAHIELGEMAA.vanagon@busdepot.com>
Content-Type: text/plain; charset="us-ascii"; format=flowed

>I recieved my order from Bus Depot the other day. A thermostat and temp2
>sensor. When I ordered last week the computers were down. I ordered by
>part#. Get my order and they sent the wrong temp2 sensor. The guy I talked
>asked me my year van, and said no it's right. I said no mine is a Syncro! He
>say's ooop's. But irreguardless I ordered by part #. Anyways he said I can
>either buy the right one, now and return the other for credit when they
>recieve it, or return this one and wait. I asked if they could eat the 2nd
>day air charge, and send it that way if I purchase it now (a measly $10). He
>said NO! I'm a little upset about this as it is clearly their fault. I have
>used them several times in the past and expect a little beter treatment for
>repeat customers. I this unreasonable??



Randy,

I can sympathize, I encountered exactly the same problem a few years back.
My solution was to buy a Carat to use up those blue temp sensors!


Angus



================================
Angus Gordon                       '89 Carat
NW Ohio                            '86 Syncro