Date:         Sat, 8 Jun 2002 23:29:14 -0400
Reply-To:     Ben huot <huotx@VIDEOTRON.CA>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Ben huot <huotx@VIDEOTRON.CA>
Subject:      Re: Canadian Shipping Whining---
Comments: To: Terry Kay <CTONLINE@WEBTV.NET>

Constructive and irreproachable reply MR. "T"!
I do follow your very instructive post.
The system sucks, true! Bashing otters too!

>>You sound like a little whining kid, not getting to play with the ball<<
I think I have goods personal reasons as a Canadian to do so. (No offence)
and do a bit of research before bashing others.

And yes I do inform all my customers about the so call "surprise" broker
fee. I pay everything before shipping!!! They are charge the approximate
broker fee before and I cover from my pocket any over charge by those
suckers. I send between 10 and 40 package to the USA every day.
http://www.eurokitplane.com/usa_shipping.htm

Ex.: I did an order not so long ago from Volkscafe, I was hesitating
between Bow Wow in BC and Volkscafe in CA. The prices look more attractive
at Volkscafe even with the money exchange so I ordered with them, I forgot
about the broker fee!!! When the order arrive here, I end up paying a bit
more, about 30$ on a $250 order. My mistake, I did not do enough research.
But I don't really care, as the service from those guys was amazing. The
conclusion is that both parties (the customer and the retailer) should do
an effort to be as precise (in regards of shipping and broker fee) as
possible.

Lets stay polite and friendly and stop this thread right now.
I can be a pain in the ass, a lot worse than you can imagine.
Don't make me quit this list. (Erasing FTP'S files take 5 second's)

Regards, Ben