Date:         Tue, 6 Aug 2002 18:32:41 -0500
Reply-To:     Stan Wilder <wilden1@JUNO.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Stan Wilder <wilden1@JUNO.COM>
Subject:      Re: WAS-RE: Vendor Rant
Comments: To: 72510.1173@COMPUSERVE.COM
Content-Type: text/plain; charset=us-ascii

Helen: Its already there, go to http://gerry.vanagon.com/archives/  then
just search on Vendor Bashing.
You'll find about 1,800 pages of it there with names and the works.
Vendor bashing is a weekly topic on Vanagon list and no vendor escapes
the wrath of the Vanagon list.
We often "lay them to waste" until Tom Carrington just kills the link
before we kill ourselves.
I agree that you have a viable complaint, although I've forgotten
specifically what it was.

Stan Wilder
83 Air Cooled Westfalia

On Tue, 6 Aug 2002 19:07:59 -0400 Helen Fahy <72510.1173@COMPUSERVE.COM>
writes:
> Fellow Listmembers,
>
> I do not believe that accepting poor service or damaged product from
> 'net
> vendors, as a given cost of using the 'net, is reasonable.  I do
> believe
> that some form of publicly viewable vendor/customer feedback, not
> unlike
> what Ebay maintains, would be beneficial to all.  There would be
> abuses and
> misunderstandings in any such system, but overall trends of poor
> vendors or
> poor customers are going to be hard to hide.  The system should
> allow
> responses to feedback to be allowed and viewable.
>
> As a metaphor for the value for this type of feedback, consider two
> restaurants, side by side, one with cars parked out in front, the
> other with
> none.  What conclusions might you draw, assuming both were open
> serving the
> same type of food?  As a counterpoint, if one of the parking lots is
> full of
> broken beer bottles, what conclusions might you draw about the
> clientele?
>
> With the anonymity of the 'net, little if any of this accessory
> information
> is available for informed shopping.
>
> Major snip-
>
> After considering this why complain about something that will
> happen.
> Instead give praise when a on-line order goes right !
>
> End snip-
>
> I believe the list contains at least one of my most recent postings
> where I
> have thanked individuals and businesses for successful
> 'net/mail-order
> transactions.
>
>
> SNIPPED FROM:    Re: lugs and studs for alloy  LONG- Project & quasi
> TRIP
> REPORT
> Date: Sat, 3 Aug 2002 12:22:16 -0400
>
> Big Thanks to: Doug Stewart @ European Imports
> Lockhaven,PA(mounted/balanced
> tires/wheels & 7" headlight fittings), Derek Drew(wheels),
> Tirerack(tires),
> Bus Depot(rear brake components), Vanagain(headlights) and Bugs and
> Buggies(studs).
>
>
> Respectfully,
> Joe Fahy
> '87 Westy
>
>
> ----- Original Message -----
> From: "Sean Garrett" <SEAN.GARRETT@ASU.EDU>
> To: <vanagon@GERRY.VANAGON.COM>
> Sent: Tuesday, August 06, 2002 4:49 PM
> Subject: WAS-RE: Vendor Rant
>
>
> >
> > I have to chime in here, I have found that just about any mail
> order (or
> > internet based) shopping one does has "side effects". That is if
> your not
> > shopping in a store, looking at what you want (able to touch it
> and feel
> it,
> > etc...) then their is a chance for foul up. That is why I don't
> shop
> on-line
> > (or mail order catalog) for clothes. I need to try them on before
> I buy to
> > make sure they are what I want.
> >
> > Also even then you get a hassle... example, ordinary weekend
> job... any
> > plumbing or electrical around the house "fix it" task. Maybe its
> just me
> > but, I always end up at the hardware store about 4 times before
> the job is
> > done.
> >
> > After considering this why complain about something that will
> happen.
> > Instead give praise when a on-line order goes right !
> >
> > Sean Garrett
> > 1981 Westy (his)
> > 1995 Eurovan Camper (hers)
> > sean.garrett@asu.edu
> >
> >
> >
> >
> >
> >
> > > -----Original Message-----
> > > From: Justin M. Mayrand [mailto:jmayrand@ACORNWORLD.NET]
> > > Sent: Tuesday, August 06, 2002 1:41 PM
> > > To: vanagon@GERRY.VANAGON.COM
> > > Subject: Re: Vendor Rant
> > >
> > >
> > > I have had many vendors I do not use any more due to poor
> > > customer service
> > > or poor quality parts. I figure that if you have given the
> > > company a chance
> > > to make it right, but they still have not made things right,
> > > we should keep
> > > a running list here to save others the hassle.   ...JMM
> > >
> > > Justin Mayrand
> > > '80 Westy "SuperVan"
> > >
>
>
> ---
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>

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