Date: Tue, 6 Aug 2002 12:43:25 -0500
Reply-To: Stan Wilder <wilden1@JUNO.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: Stan Wilder <wilden1@JUNO.COM>
Subject: Re: Vendor Rant, Sorry
Content-Type: text/plain; charset=us-ascii
I just love to get those mystery packages from one of the list vendors.
I'd rather have a $1.00 option for proper packaging than to find a carton
that had obviously re taped by the shipping carrier.
I was only shorted or lost one $11.00 item in four years but on the
prospect of a trade off, I've only ordered about 11 times in four years.
The vendor shipped a replacement part prepaid and didn't give me a hard
time and hasn't held any grudges for shipping the N/C replacement.
I'm not going to support this rant other than to say, been there myself.
Stan Wilder
On Tue, 6 Aug 2002 12:18:26 -0400 Helen Fahy <72510.1173@COMPUSERVE.COM>
writes:
> I do not want to complain,.................much. But I seem to be
> experiencing a spate of really poor parts order fulfillment.
>
> Between the vendor reshipping returned goods in completely
> inadequate
> packing(not even close to original), resulting in my receiving
> damaged
> goods, to authorizing on a webform 3 day shipping charges and then 3
> days
> later(I went out of town camping and I will not bring a cell phone
> to check
> messages) finding out that I also had to be at home to receive a
> phonecall
> from the vendor to authorize the 3 day charges(the webform, why
> bother?), to
> different prices between the website and the vendor pricelist. Add
> to this
> a couple of pmails helping me to understand the vendor's
> situation,.....
> All this on two orders ~$400?
>
> Anyone else feeling a bit tired of this two step routine?
>
> No vendor names will be offered, but mention one in particular and
> you just
> might get a long silence.
>
> Helen & Joe Fahy
> '87 Westy
> 814-422-8210
> Central PA EDT
>
>
>
>
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