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Date:         Wed, 14 Aug 2002 00:51:19 -0400
Reply-To:     72510.1173@COMPUSERVE.COM
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Helen Fahy <72510.1173@COMPUSERVE.COM>
Subject:      Vendor Kudos-  Bus Boys
Content-Type: text/plain; charset="iso-8859-1"

Thanks Bus Boys!

I just received an order from Bus Boys. All items ordered were in the package at the quoted price and arrived when they said it would. Thanks Bus Boys!! The exterior package looked like it was speared by OOPS- a couple of times!!-, but due to the packing- wadded newspaper- nothing was damaged. If Styrofoam peanuts or any other granular alternative was used there probably would have been some damage.

The new master cylinder was much better quality than another vendor's version of new. It came in original packaging along with the sealing ring and new mounting bolts and arrived undamaged.

As an aside, if parts are returned to a vendor in other than original undamaged packaging, I think that the vendor should not have to accept the returned part, nor should he have to refund the cost of the part. This is provided that the packaging arrives undamaged.

I also ordered the auxiliary oil cooler and thermostat kits - EMPI manufacture. The cooler is of stacked plate construction rather than tube and fin design. When I get it installed I will write something up on my experience with it.

Joe Fahy

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