Date:         Sat, 7 Sep 2002 14:12:55 -0400
Reply-To:     The Bus Depot <vanagon@BUSDEPOT.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         The Bus Depot <vanagon@BUSDEPOT.COM>
Subject:      Re: Bus Depot Rant
Comments: cc: Brad Estergaard <bestergaard@SHAW.CA>
In-Reply-To:  <001201c2568e$189d4520$53bf4d18@ok.shawcable.net>
Content-Type: text/plain; charset="iso-8859-1"

> Well I have had it with Bus Depot...
>
> Order#1 - received my mud guards with broken hardware, offered a
> $25 in store credit.  Sounded fair.
>
> Order#2 - Phone message : "What $25 in-store credit sir? We have
> nothing on file about this...".  eventually "sorry there was a mixup,
> the $25 is now on file and ready for your NEXT order"
>
> Order#3 - Phone message: "What $25 in-store credit sir?  We have
> nothing on file about this..."  AAAAAAAGHHH!!!  Get organized Bus
>  Depot.  I'm sure my $25 will not be applied to this order either...


Yes it will.  I will see to it.  All you needed to do was email me directly.

To say it once again, as I have offered many, many times before ....

*************************************
If you EVER have ANY problem with a Bus Depot
order, or any comment, complaint, or suggestion,
I want to hear about it.  Please do not hesitate to
email me PERSONALLY at ron@busdepot.com
and I will make things right.
************************************

This simple step will get any problem solved promptly, courteously, and with
my apologies.

Ranting won't.

Thank you,
Ron Salmon
The Bus Depot, Inc.
(215) 234-VWVW
www.busdepot.com

_____________________________________________
Toll-Free for Orders by Part #    1-866-BUS-DEPOT