Date:         Sun, 8 Sep 2002 01:50:48 EDT
Reply-To:     THX0001@AOL.COM
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         George Goff <THX0001@AOL.COM>
Subject:      Re: Bus Depot Rant
Content-Type: text/plain; charset="US-ASCII"

In a message dated 9/7/02 11:55:18 PM, Ron writes:

<< Actually, we rarely (perhaps even never) actually lose a store credit, as
we
keep a record of all of your purchases, credits, backorders, etc. under your
own unique customer file. . .
. . . In a case where a credit, prior purchase, etc doesn't come up, it's
almost
certainly because you've ended up with two different customer accounts. >>

In actuality, how can a customer's file actually be unique if it is possible
for him to actually have two different customer accounts?  Or, are the
accounts actually uniquely different?

George

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