Date: Fri, 17 Jan 2003 10:46:17 -0800
Reply-To: zampano <matthias.k@ATTBI.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: zampano <matthias.k@ATTBI.COM>
Subject: Re: Fast German will fix...don't do it
In-Reply-To: <20030117.121109.304.4.wilden1@juno.com>
Content-Type: text/plain; charset=US-ASCII; format=flowed
Stan,
They never offered anything, but presented me with a bill for $1595.00,
which included R&R of the motor and the rest of it was an inspection
and assessment fee, and the rest parts, mostly engine parts (bearings,
seals, gaskets, motor mounts, engine hardware kits etc.). They never
got back to me, had had the van for over 2 weeks now, and I had to
finally go down there twice to find out how much it's gonna cost.
Having me pay for engine related hardware such as bearings (I wouldn't
even mind paying for a water pump, thermostat, which were only 9 months
old, too, but according to them need replacement) is what broke the
camels back.
The warranty specifies that it does not cover R&R of the engine if it
wasn't installed themselves. That makes sense. That would take about 12
hours, max
I paid them $2500.00 all together last April, and now don't have that
vehicle for almost a month, it is still under warranty, and the engine
didn't just have a problem, but completely failed. It should be a no
brainer for any business owner to fix it, especially since I offer to
pay $1100.00.
If they mess it up again, I will be taking them to court. I taped our
conversations on a dictation device, and am keeping track of
everything. Next time it will not be small claims court anymore, since
it will be over $5000. I am sure they know that, I would think.
Happy trails
Matt
On Friday, January 17, 2003, at 10:10 am, Stan Wilder wrote:
> I've been following this link for a while and about all I can tell is
> that you've got a problem engine and Fast German has agreed to make
> adjustment to make it right.
> Exactly, Specifically ............. what do you want them to do?
> If they've made a reasonable offer to settle this dispute and you've
> refused; a Judge will not even let the case in his courtroom.
> I agree that 1100$ isn't chicken feed and I'm hoping that you're not
> throwing good money after bad but that is your best offer so far.
>
> Stan Wilder
> 83 Air Cooled Westfalia
>
> On Fri, 17 Jan 2003 09:18:22 -0800 Gregory Smith
> <budgetzagato@YAHOO.COM>
> writes:
>> Matt,
>>
>> I think you'd be better off taking your $1100 (this is
>> new $$, not a refund?) and going to a reputable VW
>> engine rebuilder/machine shop (as opposed to a service
>> shop) and having an engine rebuilt and then install it
>> again yourself.
>
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