Date:         Mon, 31 Mar 2003 14:00:23 -0500
Reply-To:     john runberg <jrunberg@MAC.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         john runberg <jrunberg@MAC.COM>
Subject:      New dealer experience
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My local VW dealer is pretty good (they stock some of the parts and will
look at the van) but today they did something new.

Went in asking about shims for a clutch job. After letting me look through
the computer he tells me that he can get the parts, but that I'd be better
off going to Whiteheads, a local VW garage that does a lot of Vanagon work.

I was a bit pissed at the time (you don't want my $$??) but the I realized
that this guy helped me out! I didn't know that Whiteheads sold parts
separate from service. And when I got over there I got the parts I needed,
plus some valuable advice from the head mechanic and owner (I believe).

So now I have my parts and (a little) more knowledge than when I woke up
this morning. Now, to just put the van back together!

John
90 Carat