Date: Tue, 29 Apr 2003 10:24:25 -0600
Reply-To: Bob Stevens <mtbiker62@HOTMAIL.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: Bob Stevens <mtbiker62@HOTMAIL.COM>
Subject: Re: The King's English
Content-Type: text/plain; format=flowed
"The conclusion (his conclusion), he said:Ben, if my mechanic had found the
real problem in 15 minutes or half anhour, I would have charge the customer
1/2 hour, but the first mechanic lost 3 hours because he failed to see/find
the real problem at the beginning and change a perfectly working parts for
nothing. Good mechanic are hard to find, if they are good, they are
expensive! Expensive mechanic cost me too much!"
Cheers, Ben
My expereince recently: I have the TIICO van which was installed by the
mechanic doing his first one 2 years ago. He has now done 8. He told me that
he now believes what's contributing alot to the interior cabin resonance
noise is the absence of the intake ducting which he will install in a week.
He recently spent a couple hours making some repairs and adding a 2nd
battery. I gave him the $15.00 relay I had purchased and that wasn't needed
(there was already one installed behing/under the drivers seat) and a
battery that wouldn't fit. He gave me a Bosch that would fit and the 2 hours
was considered an even swap. No $$$ changed hands. He's like that and big
enough that when I makes an error he admits it and we move on. I've been
there enough to establish a relationship and it's paying off in this case.
He also recently changed the CV boot r/front and charged me 2 hours instead
of the 3 recommended by the book. I couldn't have done this with my lack of
tools (vise, etc.) and space. On the other hand, there is another mechanic
recommended on the Vanagon.com site here in Salt Lake that I would not take
my roller blades to for dusting off. And that is by my experiences with him.
He's dishonest and blames others. He also doesn't show up when he makes
appointments. It's a very individual thing and sometimes expensive and
painful. So is life sometimes.
Bob Stevens
'87 Syncro Westy TIICO...with a stainless steel flue vent cover ;>)
http://groups.msn.com/BobsPhotoShare
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