Ditto. Two weeks ago I had German Trans. do my syncro's tranny. Ken was a great help. Spent some time on the phone with me and considered options for my 4th gear so I could drop my RPM (soob motor etc) He also installed a decoupler for me and sent me back my tranny. Its shifts great and works great. They dressed up the trans on the outside also. It looks brand new. Anyway, a few days ago I noticed the seal at the CV joint was leaking. Called German Trans. and asked them if they would cover the repair (van is at Small Car in Tacoma) They IMMEDIATELY- without hesitation - said yes. Bottom line- Great shop. Really good customer service, and I was even suprised at how good their prices are. -steve seattle
>From: Damon Campbell <damoncampbellvw@YAHOO.COM> >Reply-To: Damon Campbell <damoncampbellvw@YAHOO.COM> >To: vanagon@GERRY.VANAGON.COM >Subject: wonderful service from german transaxle >Date: Tue, 13 May 2003 11:51:32 -0700 > >A few weeks back, a fellow list member posted a >question regarding the quality of transaxle rebuild >from a variety of vendors, one of which was German >Transaxle. > >I posted a reply stating, essentially, "yeah mine >works but it is grinding on the downshift to 3rd", but >i qualified that i hadn't followed up with them to see >what they have to say about it. Yesterday i did. > >I received a call back today saying that the tranny >number i gave them was pre-improved hub (now they are >using weddle supplied parts), and even though i am out >of warranty, they will replace and repair free of >charge (shipping to them is the only thing i have to >pick up)! I was not expecting this, much less even >asking for it, so having that offer thrown out at me >was a delightful surprise! > >Now i just have to think if i want a little taller >gear to go with the little bigger engine :-) > >Point being - excellent customer service from German >Transaxle in Bend, OR. >http://dellepro.dellhost.com/gta/ > >Have a wonderful day, >-Damon > >===== >'84 Westy (Sparky) >'65 Kharma Ghia (Dharma) > >__________________________________ >Do you Yahoo!? >The New Yahoo! Search - Faster. Easier. Bingo. >http://search.yahoo.com _________________________________________________________________ The new MSN 8: advanced junk mail protection and 2 months FREE* http://join.msn.com/?page=features/junkmail |
Please note - During the past 17 years of operation, several gigabytes of
Vanagon mail messages have been archived. Searching the entire collection
will take up to five minutes to complete. Please be patient!
Return to the archives @ gerry.vanagon.com
The vanagon mailing list archives are copyright (c) 1994-2011, and may not be reproduced without the express written permission of the list administrators. Posting messages to this mailing list grants a license to the mailing list administrators to reproduce the message in a compilation, either printed or electronic. All compilations will be not-for-profit, with any excess proceeds going to the Vanagon mailing list.
Any profits from list compilations go exclusively towards the management and operation of the Vanagon mailing list and vanagon mailing list web site.