Date: Tue, 13 May 2003 22:42:51 -0700
Reply-To: Road Trip <roadpanzer@HOTMAIL.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: Road Trip <roadpanzer@HOTMAIL.COM>
Subject: Re: wonderful service from german transaxle -Dittos
Content-Type: text/plain; format=flowed
Ditto.
Two weeks ago I had German Trans. do my syncro's tranny. Ken was a great
help. Spent some time on the phone with me and considered options for my 4th
gear so I could drop my RPM (soob motor etc)
He also installed a decoupler for me and sent me back my tranny. Its shifts
great and works great. They dressed up the trans on the outside also. It
looks brand new.
Anyway, a few days ago I noticed the seal at the CV joint was leaking.
Called German Trans. and asked them if they would cover the repair (van is
at Small Car in Tacoma)
They IMMEDIATELY- without hesitation - said yes.
Bottom line- Great shop. Really good customer service, and I was even
suprised at how good their prices are.
-steve
seattle
>From: Damon Campbell <damoncampbellvw@YAHOO.COM>
>Reply-To: Damon Campbell <damoncampbellvw@YAHOO.COM>
>To: vanagon@GERRY.VANAGON.COM
>Subject: wonderful service from german transaxle
>Date: Tue, 13 May 2003 11:51:32 -0700
>
>A few weeks back, a fellow list member posted a
>question regarding the quality of transaxle rebuild
>from a variety of vendors, one of which was German
>Transaxle.
>
>I posted a reply stating, essentially, "yeah mine
>works but it is grinding on the downshift to 3rd", but
>i qualified that i hadn't followed up with them to see
>what they have to say about it. Yesterday i did.
>
>I received a call back today saying that the tranny
>number i gave them was pre-improved hub (now they are
>using weddle supplied parts), and even though i am out
>of warranty, they will replace and repair free of
>charge (shipping to them is the only thing i have to
>pick up)! I was not expecting this, much less even
>asking for it, so having that offer thrown out at me
>was a delightful surprise!
>
>Now i just have to think if i want a little taller
>gear to go with the little bigger engine :-)
>
>Point being - excellent customer service from German
>Transaxle in Bend, OR.
>http://dellepro.dellhost.com/gta/
>
>Have a wonderful day,
>-Damon
>
>=====
>'84 Westy (Sparky)
>'65 Kharma Ghia (Dharma)
>
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