Date: Wed, 14 May 2003 21:25:30 -0700
Reply-To: Shawn Wright <swright@ZUIKO.SLS.BC.CA>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: Shawn Wright <swright@ZUIKO.SLS.BC.CA>
Subject: Re: California Import Parts = Rip Off!
In-Reply-To: <000001c31a85$7b8a2750$96ef0744@simmons1>
Content-type: text/plain; charset=US-ASCII
No problem, glad to hear they called. It wouldn't surprise me if someone on the list
knows someone there...
On 14 May 2003 at 18:58, Philip and Buffy Simmons wrote:
> Thanks Shawn.
>
> Got a call from them today, perhaps they read the list? They promised a
> fix...so I redact my original complaint.
>
> -----Original Message-----
> From: Vanagon Mailing List [mailto:vanagon@gerry.vanagon.com] On Behalf
> Of Shawn Wright
> Sent: Wednesday, May 14, 2003 7:33 AM
> To: vanagon@GERRY.VANAGON.COM
> Subject: Re: California Import Parts = Rip Off!
>
> How did you send it? If by courier, they should provide you with proof
> of
> receipt at CIP, and then send this to CIP. Don't give up - CIP has a
> good
> reputation to uphold, so I trust they will ultimately do the the right
> thing. I
> once had a similar problem with Ron's Parts (now RPI) where it took
> several calls to get a credit applied. In their case, I suspect it was
> just
> being disorganized, as I've met the guys and they are quite decent.
> (I've
> also met some of the CIP guys, but that was 5-6 years ago...)
> Perhaps a local list member could call them or drop by, and let them
> know
> that your story has now known to ~800 Vanagon owner (or whatever the
> number is now...)
>
> On 13 May 2003 at 19:41, Philip and Buffy Simmons wrote:
>
> > Strong words, I know, but here is the story. Purchased a gas cap for
> my
> > 84 westy and it did not fit (wrong size). They told me to send it
> back
> > and I did (back in feb). I got the right size from the dealer. I
> > called several times to determine when they would credit me (it as $14
> > and $10 to ship). Each time they said; "it will take a few weeks to
> > process".well, I forgot about this in April, was going through some
> > paperwork today and found the invoice and called. Yes, they had
> record
> > that I was sending the item back, but no one there could say for sure
> if
> > it arrived or not.perhaps I could call back in a few days?
> >
> > Lesson learned, go someplace else!
> >
>
> --
> Shawn Wright
> http://Zuiko.sls.bc.ca/swright
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>
--
Shawn Wright
http://Zuiko.sls.bc.ca/swright
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