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Date:         Wed, 14 May 2003 21:25:30 -0700
Reply-To:     Shawn Wright <swright@ZUIKO.SLS.BC.CA>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Shawn Wright <swright@ZUIKO.SLS.BC.CA>
Subject:      Re: California Import Parts = Rip Off!
In-Reply-To:  <000001c31a85$7b8a2750$96ef0744@simmons1>
Content-type: text/plain; charset=US-ASCII

No problem, glad to hear they called. It wouldn't surprise me if someone on the list knows someone there...

On 14 May 2003 at 18:58, Philip and Buffy Simmons wrote:

> Thanks Shawn. > > Got a call from them today, perhaps they read the list? They promised a > fix...so I redact my original complaint. > > -----Original Message----- > From: Vanagon Mailing List [mailto:vanagon@gerry.vanagon.com] On Behalf > Of Shawn Wright > Sent: Wednesday, May 14, 2003 7:33 AM > To: vanagon@GERRY.VANAGON.COM > Subject: Re: California Import Parts = Rip Off! > > How did you send it? If by courier, they should provide you with proof > of > receipt at CIP, and then send this to CIP. Don't give up - CIP has a > good > reputation to uphold, so I trust they will ultimately do the the right > thing. I > once had a similar problem with Ron's Parts (now RPI) where it took > several calls to get a credit applied. In their case, I suspect it was > just > being disorganized, as I've met the guys and they are quite decent. > (I've > also met some of the CIP guys, but that was 5-6 years ago...) > Perhaps a local list member could call them or drop by, and let them > know > that your story has now known to ~800 Vanagon owner (or whatever the > number is now...) > > On 13 May 2003 at 19:41, Philip and Buffy Simmons wrote: > > > Strong words, I know, but here is the story. Purchased a gas cap for > my > > 84 westy and it did not fit (wrong size). They told me to send it > back > > and I did (back in feb). I got the right size from the dealer. I > > called several times to determine when they would credit me (it as $14 > > and $10 to ship). Each time they said; "it will take a few weeks to > > process".well, I forgot about this in April, was going through some > > paperwork today and found the invoice and called. Yes, they had > record > > that I was sending the item back, but no one there could say for sure > if > > it arrived or not.perhaps I could call back in a few days? > > > > Lesson learned, go someplace else! > > > > -- > Shawn Wright > http://Zuiko.sls.bc.ca/swright > { This message sent by Pegasus Mail, guaranteed virus-free } > { Try it at http://www.pmail.com } >

-- Shawn Wright http://Zuiko.sls.bc.ca/swright { This message sent by Pegasus Mail, guaranteed virus-free } { Try it at http://www.pmail.com }


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