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Date:         Tue, 27 May 2003 09:17:20 -0700
Reply-To:     Jeffrey Earl <jefferrata@YAHOO.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Jeffrey Earl <jefferrata@YAHOO.COM>
Subject:      Organizing Vanagon Maintenance Information
Comments: cc: wilden1@JUNO.COM, fourwdvw@YAHOO.COM,
          paradigm@ALLEGRAPRINTING.COM, Thomas.Forhan@MAIL.HOUSE.GOV,
          jeff@TSSGI.COM
Content-Type: text/plain; charset=us-ascii

Stan wrote: "We speculated that 80% of the archives are trivia and the remaining content is duplicated many times, by many contributors."

Stan is correct that the majority of the content here on the Vanagon.com mailing list is of fleeting value. Hell, half the stuff I've posted is just silly chatter and certainly not worthy of being archived for posterity. But aside from this chatter, what remains is incredibly valuable info for the Vanagon owner, and deserves to be properly cataloged and organized rather than so easily lost in the mists of time as it is now.

I see two ways to go about this:

TECH REPORTS The previously cited Syncro.org Tech Links www.syncro.org/Links.shtml seems to be organized along these lines. Individual 'reports' written by knowledgable members are offered on a variety of topics and strive to summarize all one needs to know about, say, shock absorbers. A brief introduction, an overview of recommended products available, followed by an outline of procedures for changing your shocks. This is arguably the most user-friendly route to go, for its concise and comprehensive nature, but would require contributions from numerous resident experts, and would constitute a 'static' archive, with no provision for the organic and free-flowing 'threads' which are often so valuable when fixing your van.

ONLINE FORUM Not to hijack this list, but another Vanagon site I've found helpful is www.westfalia.org. This familiar InfoPop Forum structure is organized along the same content outline as the venerable Bentley manual, but strives to cover information specifically NOT included in the Bentley. In fact, the moderator frequently chides wayward members who post questions in the wrong forum, duplicate previous posts, or ask questions already clearly covered in the Bentley. The result is a well-organized 'dynamic' archive of members' Vanagon experiences and suggestions. But unlike the Vanagon.com mailing list, Westfalia.org has significantly less traffic and activity from members, hence less immediately helpful information. One can wait weeks for an answer, if at all, whereas the collective and connected brain-power of Vanagon.com often garners a helpful reply within minutes. The forum also seems to be increasingly populated by newbies who do not bother to read the simple site guidelines, asking the same tired old questions, and posting 'new' topics already covered elsewhere. Such a forum structure would require a moderator or gatekeeper to keep new posts in their correct places, a time-consuming and daunting task indeed.

Perhaps a combination of these two structures would be beneficial: Tech Reports for a variety of topics, with accompanying forum-style topics of ongoing and immediate conversation, with little need to keyword-search. This would offer what I perceive as the better organization of some other sites, while retaining the immediate and conversational aspect of Vanagon.com upon which we have come to depend.

"OK, I'll leave it at that since I've already gone on for far too long about something I don't know a whole lot about ..."

Jeffrey Earl 1983 diesel Westfalia "Vanasazi"

__________________________________ Do you Yahoo!? The New Yahoo! Search - Faster. Easier. Bingo. http://search.yahoo.com


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