Date:         Thu, 12 Jun 2003 06:39:55 -0700
Reply-To:     Jeffrey Earl <jefferrata@YAHOO.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Jeffrey Earl <jefferrata@YAHOO.COM>
Subject:      "Dealer Disaster" Update
Content-Type: text/plain; charset=us-ascii

Good luck on your continuing battle with this
so-called service department, Sally, and thank you
from all of us.

I believe that most people--even crooks and
morons--have some capacity to learn. We can only hope
that, thanks to your efforts Sally, the valuable
lesson this jerk learns is that not all old-VW people
will tuck tail and drift away. That every now and
then, one of them will come back, bite him in the *ss
and not let go until he makes things right.

So if the next time I visit a dealer service center,
the staff there seems exceptionally polite and
helpful, and winces a little bit whenever I look
directly at them, I will know that you--or someone
like you--has won a small victory for all of us. And
for that I thank you.

Jeffrey Earl
1983 diesel Westfalia "Vanasazi"



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