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Date:         Sun, 17 Aug 2003 11:08:48 -0400
Reply-To:     The Bus Depot <vanagon@BUSDEPOT.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         The Bus Depot <vanagon@BUSDEPOT.COM>
Subject:      Re: bus depot
Comments: cc: laurasdog@WEIRDSTUFFWEMAKE.COM
In-Reply-To:  <5.1.1.6.0.20030817073722.01df5650@mail.gct21.net>
Content-Type: text/plain; charset="us-ascii"

> Not this morning, but the last order I made from them on 7/25 > they screwed up amazingly badly and I'm *still* waiting for > my Alco shocks to arrive, along with a bunch of other stuff.

Yes, I'll admit we screwed up your order. No excuse for it - it was entirely our fault that the item got left out of the order.

If you'd be willing to give us another try, I'll put a $10 credit on your account, toward your next purchase. This is in addition to the $10 discount we already gave you on the shocks due to the delay in shipping them. Shoot me an email when you place an order - I'll make sure the $10 is applied.

As a reminder, if you ever have a problem with a Bus Depot order that is not promptly resolved to your satisfaction, please feel free to email me personally at ron@busdepot.com .

- Ron Salmon The Bus Depot, Inc. www.busdepot.com (215) 234-VWVW

_____________________________________________ Toll-Free for Orders by PART # : 1-866-BUS-DEPOT


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