I second this and also swear off Bus Depot. My experience was with Coil Springs that are bouncing me and my van to death. I also received long emails about how I should be a better consumer. Well Thanks to the education I received from Bus Depot, I am now a better consumer and have found the guys over at Gowesty http://www.gowesty.com to be very customer service oriented. Take Care -----Original Message----- From: phil cain [mailto:bearsvw2000@YAHOO.COM] Sent: Friday, August 22, 2003 9:37 PM To: vanagon@GERRY.VANAGON.COM Subject: Bus Depot's Service, long complaint
Well I just got a good serving of poor to bad service from Ron's business, My engine overhaul is in progress, heads in the machine shop, ordered a few parts from Bus Depot, Order came in nicely, took valve guides to the machine shop to have installed, guides were ordered as standard, when measured they were over-sized. All I am getting is double talk about checking everything again just to make sure that everything that I have already checked is right. everything will be alright,I'm going to send it back for a refund and order from someone else that can do or ship what I ask for. Thanks Ron for setting me straight on how to keep a business running, it's a good thing that this is not a customers car, just a spare engine for my bus. This was my first try with Bus Depot and most likely my last unless I can be convinced otherwise. thanks for letting me blow off some steam. Phil __________________________________ Do you Yahoo!? Yahoo! SiteBuilder - Free, easy-to-use web site design software http://sitebuilder.yahoo.com |
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