Date: Thu, 19 Feb 2004 06:31:51 -0500
Reply-To: Vanagon Man <vgonman@MSN.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: Vanagon Man <vgonman@MSN.COM>
Subject: Re: R.I.P. 'Rocky Mountain' Motorworks
Content-Type: text/plain; charset="iso-8859-1"
I have heard about this as well. A real shame.
They were a great company to deal with. When you called there, you got a
knowledgeable employee. And they made no excuses.......your parts went out
THAT DAY. No paying extra, no expedition fees........just the way it was.
They really, really knew what customer service was. They offered a lifetime
warranty, which i took advantage of a few times. Prices were still
competitive, too.
Hopefully another company, or existing company for that matter, will follow
their model of customer service.
Adam P
Charleston,SC Coburn, WV
81 Westy "The Brick "
70 Single Cab "Whitey"
74 Beetle "Ol Yeller"
73 Transporter (STILL at paint shop)
1988 Vanagon Wolfsburg
1976 Transporter (New CA bus)
1974 412 "Goldmember"
Used Vanagon Parts for sale (mostly aircooled)
----- Original Message -----
From: "The Bus Depot" <vanagon@BUSDEPOT.COM>
To: <vanagon@GERRY.VANAGON.COM>
Sent: Wednesday, February 18, 2004 11:12 PM
Subject: R.I.P. 'Rocky Mountain' Motorworks
> Quoted from the Press Release: "Mid America Motorworks has acquired all
> the assets of Rocky Mountain Motorworks, a Colorado based company that
> was a leading Volkswagen aftermarket parts and accessories supplier."
> Mid-America is a large Chevy Corvette parts retailer that a few years
> ago started selling Beetle parts (and a smattering of Bus parts, but no
> Vanagon parts) under the name The Real Source.
>
> The Motorworks website has already been taken down. Their headquarters
> will be shuttered, most remaining employees let go, and remaining
> inventory shipped to Illinois, where Mid America is based. After a very
> short transitionary period, Mid America plans to continue the Motorworks
> brand name (apparantly minus the "Rocky Mountain" part) as part of their
> own company. I suppose they will merge it with The Real Source.
>
> If anyone on the list has an existing order with Motorworks, I wouldn't
> panic. The Colorado warehouse is staying in operation for a few more
> days to ship out in-stock items on existing orders, and apparantly the
> new owners will handle backorders from their Illinois facility when/if
> the products come in. Since Mid-America plans to maintain the Motorworks
> brand as an ongoing concern, I'm sure they won't want to alienate
> existing Motorworks customers. The whole reason for a company to
> purchase an established brand name is to capitalize on that brand name's
> "goodwill," so they'll want to keep that goodwill. Businesses change
> hands all the time. Although The Bus Depot has dealt with Motorworks'
> wholesale division (especially some years back, when they were bigger
> and we were smaller), by now they were just one of hundreds of companies
> that we deal with, so this will have no effect on The Bus Depot or our
> customers.
>
> At one time Motorworks was a powerhouse in the VW parts industry,
> although they had fallen on hard times in recent years. It's always sad
> to see a giant fall, but nice to see that the name will carry on. Best
> of luck to the new owners, and to the former Motorworks employees who
> are moving on to other things.
>
> - Ron Salmon
> The Bus Depot, Inc.
> www.busdepot.com
> (215) 234-VWVW
>
> _____________________________________________
> Toll-Free for Orders by PART # : 1-866-BUS-DEPOT
>
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