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Date:         Sat, 21 Feb 2004 23:44:09 -0500
Reply-To:     Dennis Haynes <dhaynes@OPTONLINE.NET>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Dennis Haynes <dhaynes@OPTONLINE.NET>
Subject:      Re: Problem with local service shop (vancouver, BC)... slight rant
Comments: To: Damon Campbell <damoncampbellvw@YAHOO.COM>
In-Reply-To:  <20040220195929.82883.qmail@web13123.mail.yahoo.com>
Content-type: text/plain; charset=us-ascii

A lifter will not chew up the adjuster screws. This will only be done by screws not being properly hardened, incorrect angle of the rocker to the valve stem, ( if the seats were cut, the rockers need to be shimmed out or the valve stems properly shortened), or the valve guides were not reamed properly cuasing the valves to stick, when the engine is cold. This will obviously cause lifter moise and make the engine run like you know what unitl the guides expand.

Dennis

-----Original Message----- From: Vanagon Mailing List [mailto:vanagon@gerry.vanagon.com] On Behalf Of Damon Campbell Sent: Friday, February 20, 2004 2:59 PM To: vanagon@GERRY.VANAGON.COM Subject: Problem with local service shop (vancouver, BC)... slight rant

Hello list, maybe you can help me with a problem i am having with a local repair shop - Adria Import Car Service, Ltd.

Basically, i've had a persistent noisy lifter since the rebuild of my engine, and have, over time, tried all the list-approved methods of quieting it down. Nothing worked. Now that i am living in an apartment with on-street parking, my time and space to work on it are quite limited to the point where it is simply more cost effective for me to have someone do the work for me. Based on recommendations from the list, i went to Adria's for service. I went there for them to diagnose which lifter was making noise, and while they were in there, fix a squealing belt.

When i initially dropped it off, the service was prompt and they gave me calls with updates on the progress. The service ended up costing about $300Cdn, which included replacing all the adjusting screws (they were all chewed up), and a new belt. Problem is that the van still makes all the same noises.

The first fellow i dealt with (a younger guy, i think the son) seemed to be on the ball - quick with communication. At least up until i asked him to get back to me with which lifter it was that had the adjusting screw that all but disintegrated. That call never happened. Ever since then, i've had terrible luck with them - trying to get that question answered, and to have them at least make good on fixing the squealing belt. At the same time, though, i've also only been managing to talk to an older fellow who strikes me as completely rude and dismissive (as well as hard of hearing - couldn't hear the belt squeal).

What i am trying to figure out is what recourse (if any) i should have. I'd just be happy if i could get that info as to which lifter caused the disintegrated adjuster, and to have them simply get that belt quiet - but that last one is more out of principle than anything else.

Should i just cut my losses and frustrations now, taking it as a lesson learned and go back to fixing my own van, despite not having time or space?

I guess this is really more of a venting than needing actual resolution, but any thoughts would be appreciated. I'll ask a related tech question in another e-mail.

Thanks, -Damon

===== '84 Westy (Sparky) w/2.3L WBX (wow... it actually works!)

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