JIm, The world is full of morons anymore. This is why any tech support is so hard to reach. This is to weed out the real problems from the morons wasting the co. time. We have this problem on a regular basis. I get frustrated with getting thru this "front line" all the time, with some of the CAD software we use. I think this problem all started when it became so easy to pick up the phone and call someone, years ago. The world needed people who can think, not memorize how to spell.... A famous quote from Heny Ford, or something to that effect. Eric
Jim Felder wrote: > I recently ordered some parts from Bus Depot, and my order included a > right hand mirror for my 83 westy. I thought it looked a little > problematical, so I stepped outside to check it. It's a left hand > (driver side) mirror. I stepped back in and found my invoice slip. I > ordered a right side, for sure, it says. > > So I call Bus Depot. We determined after checking all the part numbers > that the manufacturer put it in the wrong box in Germany, not BD's > fault. > > But here's the kicker: After going through five minute of "OK, can you > see yourself, is it up-and-down, is the mount sticking out to the > right? It is? It's in your right hand? Are you sure? It's up and down, > right, not horizontal, right?..." they want me to send them a digital > picture! > > Has anyone else had to send in digital proof of something as simple as > mirror-handedness? I mean, don't you think they should take my word for > it after the exhaustive phone interview? > > Jim > > |
Please note - During the past 17 years of operation, several gigabytes of
Vanagon mail messages have been archived. Searching the entire collection
will take up to five minutes to complete. Please be patient!
Return to the archives @ gerry.vanagon.com
The vanagon mailing list archives are copyright (c) 1994-2011, and may not be reproduced without the express written permission of the list administrators. Posting messages to this mailing list grants a license to the mailing list administrators to reproduce the message in a compilation, either printed or electronic. All compilations will be not-for-profit, with any excess proceeds going to the Vanagon mailing list.
Any profits from list compilations go exclusively towards the management and operation of the Vanagon mailing list and vanagon mailing list web site.