Date:         Tue, 11 May 2004 21:40:56 -0400
Reply-To:     The Bus Depot <vanagon@BUSDEPOT.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         The Bus Depot <vanagon@BUSDEPOT.COM>
Subject:      Re: BUS DEPOT
Comments: cc: Bike Florida <bikeflorida@EARTHLINK.NET>
In-Reply-To:  <E1BNiGY-000764-00@audiogram.mail.pas.earthlink.net>
Content-Type: text/plain; charset="us-ascii"

> I have been trying to call these guys for a few days, nobody
> ever answers, and frequently the mailbox is full. I was
> hoping to get in on that side tent, but I also need other
> things, and I want some stuff not on their web site. Anybody
> got a good number or another company to use?


I'm right here. But I don't seem to have received any emails from you.
Our email mailbox should never be full, as it doesn't have a maximum
allotment. Has anyone else ever gotten a message that our email mailbox
was full? If so, please pmail me and I'll definitely look into it, as
that should never happen. But I haven't had any other such complaints.

As for calls, I know the guys are on the phone nonstop all day long this
time of year. In fact, when I try to call my own shop from home,
sometimes it takes me a few tries!  We only keep as many lines open as
we have people to answer them, so if things get crazy you may get a busy
signal. (We don't have one of those fancy
put-you-on-hold-for-twenty-minutes-while-repeating-"please-hold-for-the-
next-available-operator" thingies.)  It's usually best to avoid
mornings, or pretty much anytime on a Monday, as those are the busiest
times. But again, it should be a busy signal, not an unanswered ring,
unless we have a line down that I don't know about.

What do you need to know?

- Ron Salmon
  The Bus Depot, Inc.
  www.busdepot.com
  (215)  234-VWVW

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Toll-Free for Orders by PART # :  1-866-BUS-DEPOT