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Date:         Thu, 3 Jun 2004 12:42:52 -0400
Reply-To:     Derek Drew <derekdrew@RCN.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Derek Drew <derekdrew@RCN.COM>
Subject:      Best Mail Handling Practices (and Digest Mode)
Comments: To: Syncro@yahoogroups.com
Content-Type: text/plain; charset="us-ascii"; format=flowed

I generally feel that digest mode increases the time it takes to handle large volume of list mails, and that for most users, using digest makes getting list mail intolerable.

For an explanation of why, and some other hints, see below:

At 11:52 AM 6/3/2004, you wrote: >Am I stupid? I've tried following the listserv directions for DIGEST Mode. >Can someone help me out? >which email address to I send to? >And where to I put the digest command??

A happy relationship to the list is one in which the list can take up no more than 10 or 15 mins of your time *per month* if do not want it to take up more. It is also one in which you read almost *no* stupid posts. The Vanagon and Syncro lists do *not* have to be a burden not matter *how* much mail it produces.

Here are some general principals:

1. DO NOT USE DIGEST MODE. People think that digest mode saves them work because it sticks messages in one big file that they can read. But digest mode actually creates additional work because the messages are not bunched by topic properly, and it is harder to scan them quickly all together.

2. MAKE A VANAGON AND OR SYNCRO MAILBOX. This means to use an email program such as Eudora or Outlook that can recognize that a message is coming from the vanagon list or syncro list and the program moves all your mail into this mailbox you create specifically for Vanagon mail. The beauty of a Vanagon mailbox is that you never know what is in it until you are in the mood to read Vanagon mail. The Vanagon list creates zero burden on your normal life until you choose for it to come into your life. You identify the mail that should go into the Vanagon mailbox as mail that has a TO: line or a CC: line containing "<http://autos.groups.yahoo.com/group/Syncro/message//group/Syncro/post?postID=QEcP8cUIRkJpLVa0RzLcBTIGCOkBI2uMrtQ7KtBLrlsj_hfxm4OP2CLXBxnqKg7fKRo8DYASoOf0mUVW5JAS>vanagon@g..." or "<http://autos.groups.yahoo.com/group/Syncro/message//group/Syncro/post?postID=_rdmsy9M2qHtt0uMKckkoS39OofxW2LuuPKW7iDOjAqT70PyW4VJucixViEk4BwisUUXOiNZbR2JEeiAdQ27pQ>Syncro@yahoogroups.com." You instruct the mail program to transfer all incoming mail with one of those attributes into your Vanagon mailbox.

3. READ YOUR MAIL INFREQUENTLY. Try not reading *any* vanagon mail for a week or two. You can even go a month! I think two weeks is the right number. This allows the messages to bunch up, and you can then click at the top of the subject column and so arrange them by subject and delete all subjects that do not interest you. If you really don't care or are starting a new venture-backed company and have no time, then let em pile of for six months or a year without reading them!

3. WHEN READING VANAGON MAIL ARRANGE POSTS BY SUBJECT. This is vitally important. In the commercial version of Eudora or in outlook you set it up to look at all mail in the mailbox and you can click on the subject heading. This makes all the messages arrange themselves by subject. You can then select all 50 messages with the subject line, "List Vendors Suck" all at once, very fast. Hit the delete key. Then find all messages with the subject line "Horray For List Vendors" and hit the delete key. Then find all messages that say, "Here is where *I* live!" or "My age is...." and hit the delete key. This process can take only seconds until you are left with only those messages in which you have a current interest. If you already have your tires and are happy with them for now, then for God's sake DO NOT READ any tire posts until you are ready to buy tires again. It is the discipline to delete messages unread (into your own personal archive, not permanently) that is your salvation. You will know that you will be keeping those message around -- they are not going anywhere -- and you can read them later when you really need to.

4. CREATE BOZO FILTERS. This means that if one particular list member annoys you with silly stuff, set your mail filters to send his email directly to the trash bin rather than to the Vanagon list email. You will never even know they existed. If one objected to list vendors, for example, one could send all their messages immediately to the trash. I do not do this myself, as I consider their participation helpful and appropriate. But the point is that it is easy to do.

5. DO *NOT* READ MESSAGES TO SCAN THEIR CONTENT. Many email programs like Eudora and Outlook allow you to view the content of each message as an aide to screening. I view this as a serious mistake. It is inefficient and intolerable for people with time pressures. It will take you a lot of time and you will begin to hate the list. Consider instead screening all your mail by subject heading only. This is the most efficient way to filter it. One other way to filter it is to decide what you are interested in, and then have the filters robot in your email program do the work for you. For example, if you own a diesel, for example, you could even set up a robot to pick up all messages with the word "diesel" in them and then put these messages into a special Vanagon List Diesel mailbox. That would become your preferred mailbox.

6. OPTIONAL: CONSIDER CREATING YOUR OWN VANAGON ARCHIVE. I have every post from the Vanagon and Syncro lists since their first day on my laptop. After messages go in the trash, my mail filter sweeps them away and puts them in a big mailbox named Vanagon Archive. If I wish, I can search this archive with the search functionality in Eudora. You can do the same thing in Outlook.

By the means I have discussed, I never even see messages saying "You people are losers" because I never select out their subject headings. I am only dimly aware of some of our more silly threads and silly threads do NOT annoy me. And this is from a guy who gets REALLY annoyed by silly threads.

I would quit the list too if I were on digest, as this is a prehistoric and very onerous method of trying to be on this list. Digest requires that you open each digest message to see what messages are in it. That is intolerable. I'd rather jump off a bridge than open every digest message. You should be deleting 80% or more of the list messages unread. Digest makes it difficult to do that because you have to open a digest message to get the full index.

IF YOU USE AOL: In the past, AOL did not have good mail filtering capabilities and accordingly, I viewed the Vanagon list as pretty much intolerable for anyone with an AOL account. The only solution, I felt, was to either unsubscribe from the list or switch from AOL to a regular ISP. I still feel this way, but it seems that recent versions of the AOL software allow you to filter messages and sort by subject. If so, then it is OK to stay with AOL so long as you use these features. If not, then I urge you to get off AOL as soon as possible. More recently, AOL announced plans to allow people to use Outlook and other popular email readers to access their AOL mail. This is the best of both worlds.

7. DON'T USE AN ONLINE MAIL READER.

I feel slightly less strongly about this one, but my general feeling is that the vanagon or syncro owner needs all the help he can get, and it is helpful to keep all the old emails on your hard drive. That way, you can search all old emails for part numbers and other obscure things. It generally takes so much longer to do these search tasks using the publicly available Web-accessible archives that one can access through a Web interface that many times you simply won't bother and you will miss that 1996 post that tells you exactly what you need to know.

Online mail readers such as one would use with Internet Explorer going to a Yahoo mail account or Hotmail account add extra seconds or extra half seconds to every action. With a chore as onerous as reading all this list mail, these seconds become simply intolerable and will reduce your willingness to mange the emails.

My general message is: don't be afraid of lots of mail -- in fact, go ahead and increase it -- subscribe to all 10 lists if you like. Just filter the mails that are there more aggressively to only the topics that interest you, and use subject headers as a first cut to do that. This creates a much more intelligent filter -- you -- than limiting your incoming mails to lists with very low traffic. That is a dumb filter and you will miss a lot of really great stuff.


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